A dedicated Administrator to join our team and play a pivotal role within the home's management team. This varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.
Responsibilities include promoting a warm and welcoming environment, managing enquiries and showrounds, driving occupancy and reputation, supporting resident and family feedback, assisting with recruitment, payroll preparation, providing advice and guidance, ensuring personal files are stored securely, attending meetings and producing accurate notes and minutes, managing rotas, and offering guidance on staff development opportunities.
Requirements include experience in a customer facing role, previous involvement in HR administration and recruitment, a high level of attention to detail and the ability to prioritise, and proficiency in Microsoft- specifically Word, Excel and Outlook. A CIPD qualification would be beneficial.
Rewards and benefits include a Rewarding Excellence bonus, unlimited access to our refer a friend scheme, access to retail and leisure discounts, free access to medical specialists, counselling and legal services, a tax code review service, and the option to join our monthly staff lottery. Barchester are dedicated to ensuring our team are respected and valued, and offers progression opportunities for administrative careers.