About us
Everyone deserves access to justice. That’s why, at DLG Legal Services, we’ve made it our mission to make quality legal services affordable and accessible. Keeping our customers at the heart of everything we do, we tackle a broad range of consumer contract and professional negligence claims funded by legal expense insurance. You can find more details about DLG Legal Services on our website.
We currently have an exciting new opportunity to join our Civil Litigation Team at DLG Legal Services as a Senior Contracts Solicitor. This is a permanent and full-time position, based in our Bristol, Bromley, or Leeds office (hybrid working).
What you’ll be doing
Acting for clients on consumer contracts (including new build and misrepresentation) and professional negligence disputes, managing the conduct of the claims from the initial assessment stage through to final hearing and beyond to enforcement where appropriate, in the fast, intermediate, and multi-track.
* Provide accurate and clear legal advice, managing clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly; always ensuring the fair treatment of clients.
* Take all reasonable steps to settle claims and recover costs.
* Record time spent accurately and maintain accurate system records.
* Identify learning & development needs and opportunities for self and wider team progression.
* Support the strategic development of department best practices, product performance, and customer experience through continuous improvement initiatives; you will be supported in generating new ideas with all ideas welcomed and encouraged.
* Supervise junior members of the team – review their correspondence, court documents, conduct weekly file reviews, and provide mentoring and development.
What we’re looking for
* A Solicitor or Chartered Legal Executive with a minimum of 3 years PQE.
* Experience in dealing with consumer contract and professional negligence for fast, intermediate, and multi-track claims.
* Ability to work with the wider team and help upskill individuals in technical/complex matters.
* Ability to work well under pressure with high attention to detail.
* Ability to communicate effectively with clients, stakeholders, and peers.
* Experience of using a Case Management System.
* Experience of supervision, mentoring, and development.
What we’ll give you
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office working, varying with the nature of your role.
Core benefits include:
* Annual performance-based bonus
* 9% Private Pension
* 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover
* Additional optional Health and Dental insurance
* EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
* Generous holiday allowance
* Buy as you earn share scheme
* Employee discounts and cashback
* Plus many more
Life at Direct Line Group
Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.
We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Location: Bromley (BR1 1DP), Bristol (BS1 6JX), Leeds (LS1 4AZ)
Hours: Mon-Fri 9-5 (35 hrs p/w)
Remote Working: Hybrid model
Contract: Permanent
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