Key Objectives
* To assist Conveyancers in the management of caseload by actioning legal procedures as directed by the Conveyancer.
* To assist Conveyancers in the management of caseload by dealing with file related queries either face to face or by telephone.
* To assist Conveyancers in the processing of matters on a timely and cost effective basis.
* To support Conveyancers in the maintenance of files by effective file management.
* To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Conveyancer.
* To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary
* To use the correct practice procedures and systems in order to manage cases effectively and in accordance with the firm’s standards and legal requirements.
* To improve and enhance the firm’s client base by effective liaison with existing clients and contacts
* To maximise the firm’s potential to cross–sell services by identifying appropriate opportunities.
* To manage own work allocation, productivity and quality of work with minimum supervision.
* To comply with all Watson Ramsbottom policies and procedures
* To ensure our clients received the best possible service at all times
* To ensure our introducers of business receive the best possible service at all times.
Person Specification
Essential Skills
* Reliable and diligent, with good attention to detail.
* Self-motivation to work independently and as part of a team with a ‘can do’ attitude.
* Good interpersonal skills.
* A positive approach to working in a busy environment
Desirable Skills
* Some experience of the conveyancing process.
* A good level of education.
* Competent typing ability.
* Good IT Skills with working knowledge of all MS applications especially Word.
* Have excellent organisational and communication skills.