Job Description
Emory Assistant(Butler)
The Emory
A fantastic opportunity has arisen for a passionate and motivated Emory Assistant to join the opening Guest Liaison team at The Emory.
The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers, The Emory will be an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 60 extraordinary suites set over 8 floors and a spectacular penthouse occupying the entire 9th floor.
As an Emory Assistant you will work discreetly to follow the “guest journey” and coordinate with all relevant departments to create a flawless and hassle-free guest experience.
Main responsibilities of the role include but are not limited to:
1. Assist Guest Services Team with arrival and departure process, ensuring a seamless and discreet service.
2. Assist the Guest Liaison Team with organising unpacking and packing via the Valet team of guest luggage.
3. Continue developing and updating guest profiles by noting preferences, logging and communicating with colleagues to define and enhance the service offe...