General information Reference 15362-2057 Closing Date 25/04/2025 Service Area Directorate Environment Service Area Community Regulation Category Administration/Clerical - Administration/Clerical All Job Title Bereavement Officer Grade BBU06 Salary Range (£ pro rata for part time roles) BBU06 25,584 - 27,269 Contract Type Full time permanent Contract Hours 37.00 Job Advert We are looking for an experienced, self motivated, organised and proactive individual to work as part of the Bereavement Service team, to provide a compassionate and efficient Bereavement Service in a professional manner. The ideal candidate should have experience in Maintaining accurate cemetery and crematorium records Recording bookings for burials and cremations, administering paperwork for the successful completion of all cemetery and crematorium processes and memorial purchases. Using database system to record and retrieve information, in addition to other basic office packages such as Outlook, Word and Excel. Identifying and assisting in the location of grave plots to cemetery stakeholders or in preparation of upcoming burials. Processing payments and maintaining financial records. To undertake routine clerical tasks such as filing, photocopying, receiving and dispatching mail, answering phones and responding to emails. To take bookings from funeral directors ensuring all relevant paperwork is completed to the specified standards. Undertaking transfers of grave ownership and associated paperwork as required. Experience in headstone safety testing would be an advantage. Experience of operating a chapel for funeral services including the music system and visual tributes would be ideal but full training will be given. The ideal candidate must have Excellent communication skills. Closing Date: 25th April 2025 Interview Dates: 20th & 21st May 2025 How to apply When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below. Bedford Borough Council is proud to support the Armed Forces Covenant, Care Leavers Covenant and is a Disability Confident Employer. For more information please visit https://www.bedford.gov.uk/jobs-and-careers/why-work-us/working-culture-and-commitments Additional Vacancy Information Allowance (pro rata for part time roles) N/A Work Pattern Full time, 37 hours per week Is this an enhanced DBS role? No Is this a politically restricted role? No Is this a customer facing role which requires a fluent English Speaker? Yes Location Bedfordshire, Bedford Borough Council Recruitment, Bedford Location Norse Road Crematorium and Cemetery Is this a designated car user position? No