Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Rochford based with a balance of home and office working
£31,452 - £33,107 per year
40 hours per week – Monday to Friday
We have an opportunity for a Void Works Coordinator to join our Operations Responsive Voids team. This role is within the support team based at the Rochford office, working with an operations manager, trade supervisors and operatives in an overall Void team across the region.
The role of Voids Works Coordinator will include:
1. Co-ordinating details of void properties between trade supervisors, housing teams, contractors, and others
2. Keeping information up to date on numerous trackers and spreadsheets
3. Support the regional team with effective communication to ensure accurate and timely information is collected, collated, analysed, and coordinated
4. Support the management and maintenance of relationships with internal and external stakeholders, managers and trade colleagues
Skills and experiences:
1. Recent experience of providing administrative support to senior management in a similar role
2. Experience of working in a busy, fast paced / work scheduling environment
3. Proficient user of Microsoft packages including Word, Excel, Outlook and Teams
4. Excellent communication and customer care skills
5. Some experience of dealing with suppliers and material purchasing
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
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