Job Title: Respiratory Technician/Oxygen Healthcare Technician
Hours: 44 /week
Baywater Healthcare – Enhancing Lives!
Baywater healthcare has an exciting new opportunity for a Respiratory Technician (Full Time), based in Stevenage who is an empathetic individual and enjoys helping their community to join our amazing and supportive team!
Join us and be part of the change, making a difference in thousands of people’s lives
Our mission is to enhance lives every day. Home healthcare is one of the most rewarding places for people to work. Our aim is to reassure and support both patients and their families, we strive to be a fundamental part of maintaining their everyday normality. Our teams are the driving force behind our ongoing development of this ethos, and your voice matters. We understand how personal at-home healthcare can be, which is why community and empathy are at the heart of what we do. If you’re looking for a role where you can both develop your individual skills and build a bond with those within the community, then this could be the opportunity for you!
About the Role:
You will be joining a multidisciplinary team with a strong emphasis on quality patient care. As a warm, supportive, and community-driven individual, you will be in the homes of our valued patients caring for their everyday needs. It is vital that you are a compassionate character led by strong moral values which align with our own. We are all about making a positive impact, and every interaction you have with our patients allows you to make that difference in their day. As a valued team member, we expect you to engage in all aspects of the Respiratory Service at Baywater Healthcare, which ensures a comprehensive level of service to all patients. However, no experience is required for this role as you will be provided with a full on the job 8-week training regime. Each day is different when working with at-home patients, so we are looking for a caring and reassuring team player who is eager to support their patients and families.
What You Will Be Doing:
1. Provide support and reassurance to oxygen therapy users and their family.
2. The installation and maintenance of respiratory equipment in line with a Service Level Agreement (SLA) with the NHS.
3. Day to day management of workload offering a professional service to patients.
4. Operate and maintain safe working practices in accordance with company and statutory requirements.
5. Participate in an ‘On Call Rota’ (approx. 4-5 nights per month).
6. Respond to Ad Hoc requests from the Healthcare Helpline to deliver a service in addition to your daily route.
7. Maintaining high standards of driving proficiency at all times in company vehicles.
8. Follow good housekeeping practices in the regional depots and company vehicles.
9. Maintain safe practices when loading and unloading equipment into the vehicle(s).
10. Maintain upkeep of your company vehicle.
About You:
We do not require you to have any previous experience in healthcare. If you’re excited about working for us and have most of the skills we’re looking for, then please apply. Ideally, you’d be a compassionate, community-centred individual who is able to:
1. Show empathy and understanding whilst maintaining professionalism.
2. Present flexibility and a ‘can do’ attitude.
3. Show good time management.
4. Have a proactive approach to working.
5. Demonstrate an ability to adapt to deadlines to meet KPI’s.
6. Prioritises quality standards.
7. A strong sense of community.
Then we’d love to receive your application and get to know you better.
What You Will Receive:
1. Competitive salary including guaranteed on-call payments of £40/night (with an average of 46 nights per annum).
2. Skills based salary enhancements.
3. Quarterly Team Performance bonus scheme up to £600 per annum.
4. Annual leave starting at 23 days, rising to 25 days within 2 years with service year (with further increases every 5 years).
5. Life Insurance cover.
6. Company Pension Scheme.
7. Finance and Protection through SimplyHealth (our insurance scheme in case of any accidents involving our Baywater vehicles).
8. Car leasing scheme.
9. Company vehicle.
10. Health and Wellbeing (which includes the access to our wellbeing app that helps to boost your physical and mental health).
11. Fully funded health cash plan for preventative medical treatment including dental, optical, physiotherapy, diagnostic treatment and 24/7 access to GP services.
12. Employee Assistance Programme – which supports you and your family with individual specialist advice.
13. Access to our online benefits platform Pluxee (which includes offers on holidays and travel money).
14. Cycle to work scheme.
15. Access to Blue Light card – unique only to healthcare workers!
16. And many more!
Diversity & Inclusion
At Baywater Healthcare, we believe that our diversity is our strength, and inclusion is our commitment. We understand that a diverse and inclusive workplace is not only the right thing to do but also essential for our success in enhancing lives. We are committed to fostering a culture that respects and values the unique perspectives, backgrounds, and talents of every individual.
We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and cultural background. We recognize that diversity sparks innovation, encourages creativity, and drives excellence. Our dedication to inclusion means that every employee, customer, and partner is treated with respect and dignity, ensuring they have a sense of belonging and equal opportunity to thrive.
About us
Our goal:
Our goal is not just to develop better products and services though – it’s about improving the quality of people’s lives. Baywater Healthcare employs just over 400 people in the UK and has its headquarters in Cheshire. The office is home to a 24-hour call centre, as well as administrative support for all oxygen, ventilation, nebuliser, sleep and telehealth therapy services.
Our promise:
Our objective is to support patients in their therapy and encourage long-term compliance. Therefore, as well as equipment and consumables designed for patient comfort; 24/7 support; and equipment servicing and maintenance at home, we also offer advice and support from specialist Clinical Advisers. Alongside this focus on providing the best possible support and equipment for patients, our aim is also to relieve the administrative burden on clinicians, allowing them more time to focus on patient care.
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