We are currently looking for a fixed term Services Assistant to join our Shoreside Passenger Operations team until the end of October 2025, working 24 hours per week. This position will be based in our Terminal in East Cowes, Isle of Wight.
You'll be working in a unique and busy fast-paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service.
You will be responsible for the day-to-day running of the food and beverage offer within our terminal areas and ensuring first-class service delivery. You’ll need excellent face-to-face communication and customer service skills gained through significant experience within a ‘front-line’ customer-oriented environment.
A hands-on, proactive approach will be key to achieving the company/department objectives. Successful applicants will also need to possess excellent team player skills.
We can offer excellent training, experience, and a full benefits package to the applicants who impress us with their customer service skills or all-round enthusiasm to develop in this exciting field.
Hours are worked on a rostered shift system operating over 7 days a week, including bank holidays, and will vary between early starts and late finishes.
What are we looking for?
* An enthusiastic attitude
* Passion for delivering excellent customer service
* Wonderful team player skills
* A desire to succeed in your role
* A safety-conscious mindset
* Ability to work under pressure
* Exceptional timekeeping and reliability
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