Job summary The Admin Assistant role at Barchester Healthcare's care home in Isleworth is a varied and rewarding position that involves supporting the management team, engaging with residents and their families, and helping to create a vibrant and happy environment. The role requires strong computer skills, a confident telephone manner, and a genuine interest in the well-being of the residents. Main duties of the job As an Admin Assistant, you will carry out a range of responsibilities to support the delivery of high-quality care and services to the residents. This includes answering the phone, handling files, meeting and greeting visitors, and showing prospective clients and their families around the care home. You will also engage with the residents and contribute to the creation of a vibrant and happy environment. About us Barchester Healthcare is a leading provider of care services in the UK, operating a network of care homes and supporting people to live independently in the community. The company is committed to delivering the highest standards of care and support, and to creating a positive and inclusive work environment for its employees. Date posted 01 November 2024 Pay scheme Other Salary £13.10 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1180508556 Job locations Barchester Healthcare Isleworth TW7 6UH Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential You should have the ability to multi-task, good computer skills, and a confident telephone manner. It is also important that you are a people person who can take a genuine interest in the residents and their families. Person Specification Qualifications Essential You should have the ability to multi-task, good computer skills, and a confident telephone manner. It is also important that you are a people person who can take a genuine interest in the residents and their families. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Isleworth TW7 6UH Employer's website https://www.barchester.com/ (Opens in a new tab)