Job Overview
We are looking for a versatile & organised Senior Traffic Manager to join us for a one (1) year FTC to cover upcoming leave.
As Senior Traffic Manager, you will play a critical role in ensuring the smooth operation of our creative (inc. design), production, strategy and data departments. You will be responsible for developing and coordinating the flow of work, managing schedules, and optimising resources to meet deadlines and milestones whilst delivering the most impactful work.
It will be second nature for the ideal candidate to organise and develop strong workflows and relationships across the agency.
The position of Senior Traffic Manager stands at the centre of our agency’s operations. You will be responsible for overseeing the efficiency, timeliness and prioritisation of all projects at the agency. This role is about seeing, anticipating, and evaluating the bandwidth of team members, projects, and budgets all while in motion.
You must have the ability to work with Department Leads to ensure the successful workflow and completion of external and internal projects on differing deadlines and scales of projects.
This role maintains and leads our internal agency workflow, defines process and organisation, ensures the highest quality of output, and brings flexibility and dedication to their work every day.
Role & Responsibilities
* Be the central point of contact for resource needs and requests.
* Manage flow of work through Creative, Strategy, Production & Data teams across multiple clients, campaigns and internal projects. Ensuring tasks are completed on schedule and within the allocated budget.
* Allocate existing and confirmed future resources to existing & confirmed projects.
* Reschedule projects based on new or changing priorities.
* Identify resources needed to fulfil projects and help manage a pool of staff, contractors and freelancers, to assign the right talent to the right work.
* Identify any potential causes of delay early, and act to resolve any issues and help teams troubleshoot where necessary.
* Management of contractor database. Help identify, source and contract. Maintain relationships and build freelance roster.
* Work with freelancers and contractors and ensure they have the resources needed for their projects.
* Administer best practices in project management, including compliance with work orders and creative briefs and quality assurance.
* Facilitate Stand Up meetings and follow up actions.
* Report to management about the current workflow, and communicate any possible capacity issues.
* Manage the request intake from various sources, being able to prioritise the incoming work and understanding when to say ‘no’.
* Set and manage expectations and over-communicate to make sure everyone is on the same page.
* Continuously seek to improve systems, processes and online tools that enhance the smooth flow of work throughout the creative team and optimise creative output.
Requirements
* 6+ years of project or traffic management experience at a marketing or creative agency.
* Understanding of project management methodologies and processes, including timeline management, estimating, staffing and resource allocation.
* Initiative, communication and time management skills to consult stakeholders, juggle multiple projects and prioritise requests.
* Sense of teamwork to power through fast growth.
* Experience in managing a large volume of requests and quick considered prioritisation in a fast-paced environment.
* Constantly looking at ways to improve processes and efficiency and have implemented process change within an agency environment.
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