Job summary Full and Part time positions available. To work as part of the phlebotomy team providing a patient friendly service to the hospital wards, outpatient clinics over a 7-day week. The individual will be responsible for ensuring that the blood specimens are taken in a manner that does not cause undue anxiety to the patient and is of good quality for the laboratories. Concentration, accuracy, and attention to detail are essential for this position. The post holder will ensure that all relevant policies, competencies and Health and Safety protocols are adhered to, whilst adhering to strict Infection Control policies. Main duties of the job Effective communication to patients/their carers and healthcare professionals is essential. Able to use initiative and act with minimal supervision, whilst recognising when to escalate any issues of concern. Assessing the suitability for the bleeding of children with complex needs (once paediatric trained). To support Paediatric Assessment Unit as well as children from the GP surgeries. An understanding of when to escalate to the phlebotomy co-ordinator of the day/Team Leader or Deputy of any concerning situations that may arise. About us Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives. Date posted 10 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year Per annum, Pro Rata Contract Permanent Working pattern Full-time Reference number 249 - 7058672 Job locations Great Western Hospital Swindon SN3 6BB Job description Job responsibilities Providing a service to the wards at GWH. Working with the healthcare teams on the wards ensuring that blood tests that need to be carried out are completed accurately and correctly. Recognizing those patients with complex needs and apply appropriate intervention. Liaising with the ward co-ordinator/ward sister to gain complex and sensitive information about the patients to make a judgement regarding the patients that are a priority e.g. Those patients requiring blood done prior to discharge, time sensitive blood tests and blood cultures. An understanding of the pressures that staff are faced with when working on the wards. You are part of a team that are at times going to be faced with potentially upsetting and challenging situations. Job description Job responsibilities Providing a service to the wards at GWH. Working with the healthcare teams on the wards ensuring that blood tests that need to be carried out are completed accurately and correctly. Recognizing those patients with complex needs and apply appropriate intervention. Liaising with the ward co-ordinator/ward sister to gain complex and sensitive information about the patients to make a judgement regarding the patients that are a priority e.g. Those patients requiring blood done prior to discharge, time sensitive blood tests and blood cultures. An understanding of the pressures that staff are faced with when working on the wards. You are part of a team that are at times going to be faced with potentially upsetting and challenging situations. Person Specification Qualifications Essential Good General Education, for example GCSE's, BTEC's, NVQ's and equivalents Good understanding of English, verbal and written Desirable Nursing/care worker qualifications. IT knowledge Experience Essential Customer service in any setting, looking at each application on its own merit Desirable Experience in working or having worked as a phlebotomist Previous experience in Health Care Environment. Knowledge Essential Good interpersonal skills being able to communicate with patients and healthcare professionals Competent, professional, and polite manner Understand the principles of patient confidentiality. Knowledge of the importance and relevance of phlebotomy in the delivery of patient care Person Specification Qualifications Essential Good General Education, for example GCSE's, BTEC's, NVQ's and equivalents Good understanding of English, verbal and written Desirable Nursing/care worker qualifications. IT knowledge Experience Essential Customer service in any setting, looking at each application on its own merit Desirable Experience in working or having worked as a phlebotomist Previous experience in Health Care Environment. Knowledge Essential Good interpersonal skills being able to communicate with patients and healthcare professionals Competent, professional, and polite manner Understand the principles of patient confidentiality. Knowledge of the importance and relevance of phlebotomy in the delivery of patient care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Great Western Hospitals NHS Foundation Trust Address Great Western Hospital Swindon SN3 6BB Employer's website https://www.gwh.nhs.uk/ (Opens in a new tab)