Job Description
Production Quality Engineer
Location: Egremont (Cumbria) or Haydock (St Helens)
Job type: Permanent Staff. Full time. On site.
Salary: Competitive
Travel Requirements: Candidates must be willing to base themselves at Egremont or Haydock, but be willing to travel between sites once every few weeks.
Company overview
Delkia is a specialist engineering and technology company for safety-related and mission critical systems in highly regulated sectors, including aerospace, clean energy and maritime sectors. Our offer incorporates: engineering design, technical consultancy and systems integration.
We believe that engineering is not just about technology, manufacturing and innovation. It’s about the people behind it. Delkia ensures that its teams are the focus of its business through passion, belief and simply a better way of working, resulting in great outcomes for our customers.
We’re also proud to have signed the Armed Forces Covenant and invest in future talent through supporting STEM initiatives, apprenticeships, placements and summer interns.
Overview of the role
We are currently searching for an experienced Quality Engineer to join our production department. You will ensure that products or services meet certain required quality standards, supervise the production process to guarantee that all our products meet quality expectations.
What you’ll be responsible for
* Investigating issues identified from warranty claims and/or customer in use quality issues, taking ownership of any issues identified, providing a rapid response, determining root cause and then liaising with internal stakeholders, component and part suppliers to discuss engineering changes and improvements.
* Engaging suppliers and the on-site production teams, working closely to resolve quality concern issues, effectively communicating with the relevant teams at all levels.
* Managing resolution of the quality issue, robust problem resolution actions and closure of the issue using problem-solving methodologies.
* Comfortable in customer facing situations and representing the team in all quality forums, from initial investigation to senior management and engineering follow up meetings and feeding back to the supplier network.
* Ensuring the Quality Engineer has the delegated authority to successfully deliver project outcomes.
* Continual improvement of the Quality Management System in the context of ensuring key production processes, procedures and documentation are in place to comply with industry and customer specific standards.
* Supporting customer and accreditation body audits as well as coordinating any resulting conformance observations.
* Handling various enquiries in relation to production quality related matters from internal and external stakeholders and supporting customer and supplier visits as necessary.
* Maintaining, improving and driving forward shop floor processes by promoting and enforcing compliance.
* Representing the production quality department at internal and off-site meetings as required, which may include supplier audits.
* Liaising with other departments to ensure delivery of conforming products to our customers.
* Leading problem solving and continuous improvement activity within the production setting.
* Developing and maintaining relationships with key customers, suppliers and approval authorities.
* Supporting the introduction of any accreditations deemed necessary to reach Delkia’s strategic direction.
* Identifying and highlighting opportunities for improvement in day-to-day activities.
* Working closely with all other departments to ensure cohesion and synergy between teams to achieve quality product to the customer on time.
What you’ll bring
* Strong academic qualifications in engineering (ideally EC&I, process, mechanical, systems or integrated engineering).
* Proven experience of working in a Quality environment, specifically electrical and mechanical production facilities.
* Solid understanding of Quality Management Systems.
* Proficient in the use of quality core tools around APQP.
* Knowledge of AS9100, ISO9001 and Lean Sigma tools would be an advantage.
* Experience in problem solving and investigation methods such as; 8D, CAPA, 5-Whys.
The Person
* Resilient approach and go the extra mile to improve standards and performance.
* Strong customer focus attitude.
* Excellent communication and leadership skills along with the ability to build great relationships.
* Willingness and enthusiasm to embrace change, look at new ways of working and support continuous improvement initiatives and projects.
* Good IT Skills and proficient in all Microsoft Applications.
* Analytical/logical thinker.
* Self-motivated to achieve targets.
* Excellent presentation skills.
* Experience of problem solving and continuous improvement activity.
**We wish to highlight that this candidate MUST have an engineering background and have experience with quality control and assurance activities - We cannot consider candidates without demonstrated engineering and quality credentials because of the highly regulated nature of the clients and industries we support**
What we offer:
* Competitive salary
* Flexible working
* Training and development
* Excellent company standards
* Cycle-to-work scheme
* Health care
* Company bonus scheme
* Birthday leave
* Great team spirit
* Organised social events
* Professional membership
* Travel Expenses for business reasons
Our Vision:
To be the UK’s leading engineering and technology partner for safety-related and mission-critical systems.
Our Mission:
To enable a safer, more resilient world through the provision of engineering and technological solutions. We take pride in our role as a partner for safety-critical systems, ensuring the protection of people, assets, and missions that matter most.
Our Values:
* Collaboration and teamwork
* Integrity, trust and accountability
* Safety and security
* Client focused
* Positive social value and impact
* Continuous improvement
Our Purpose: At Delkia we are driven by our purpose to protect lives and critical assets.
Equal opportunities: Delkia is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of reassignment, belief, marital status, or maternity.
Please be aware that many roles working for Delkia will be subject to UK security vetting restrictions. Candidates must be eligible to live and work in the UK and satisfy requirements for security vetting clearance as appropriate.
All applications will be dealt with in the strictest of confidence. If you require any reasonable adjustments during any part of the application process, please get in touch to discuss.
Note to Agencies: Delkia has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any unsolicited CVs submitted will be deemed as gifted to Delkia and any terms & conditions associated with the use of such CVs will be null and void.
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