At LQA, we’ve been at the forefront of global luxury hospitality for over 20 years. In close partnership with the industry, we define and set the gold standard for luxury service, supporting more than 3,000 of the world’s finest hotels across 130+ countries in delivering exceptional guest experiences.
Our clients include Six Senses, Bulgari, Belmond, LVMH, Raffles, Corinthia, Four Seasons, Jumeirah, Rocco Forte, Fairmont, Mandarin Oriental, One & Only, Pan Pacific and many more.
We’re renowned for our anonymous guest service assessments, where our team goes undercover as regular guests to evaluate the experience and service across 1,000 touchpoints—providing hotels with unparalleled insight into their performance. In addition, we deliver industry-leading hospitality training that equips hotel teams with the skills, knowledge, and confidence to consistently deliver world-class service.
Expanding our reach and impact, we’ve recently launched a mobile app and are preparing to open Academy by LQA in summer 2025—offering immersive, in-person training within our own luxury hotel environment.
LQA is in a significant phase of growth, expanding by over 30% year-on-year with no signs of slowing.
Are you ready to elevate your marketing career? As our Senior Marketing Executive, you'll be working directly with the head of marketing as an empowered decision-maker at the heart of our marketing operations, not just supporting but actively shaping impactful campaigns, driving collaboration with external partners, and providing value to internal stakeholders.
The marketing department is supporting the entire LQA group of brands through both brand and performance marketing. We are the digital hub of the business and are responsive to continuous and evolving brand, communication and digital needs.
You’ll be taking ownership of key marketing functions and making autonomous decisions that keep projects moving forward without continuous prompting from above. We value progress over perfection – your ability to take initiative, adapt to changing circumstances, and find pathways to results will be more important than waiting for complete information or flawless execution.
You will be observing, deciding, and acting within your area of expertise, bringing your full creative and strategic capabilities to every challenge.
This role offers a unique opportunity for a confident and ambitious marketer to elevate beyond working in a silo or single channel and instead contribute broadly and meaningfully in a high growth company while developing the skills to advance their career in an environment that values their judgment and rewards their initiative.
KEY DUTIES
Collaborating with External Partners to Drive Progress
1. Work closely with freelancers, PR agencies, design agencies, and marketing agencies to ensure accountability and maintain momentum.
2. Set and enforce deadlines, independently follow-up, and track progress after meetings, making judgment calls when adjustments are needed.
3. Keep external partners engaged and aligned with our marketing goals.
Liaising with Internal Stakeholders to Provide Marketing Support
1. Act as a key point of contact for internal departments requiring marketing assistance.
2. Attend meetings to capture stakeholder needs and coordinate with external providers to deliver high-quality outputs.
3. Exercise your judgment in reviewing deliverables before presenting for internal sign-off, proactively addressing potential issues rather than simply relaying information.
4. Maintain and organise shared drives, project management tools, and other platforms to ensure efficiency and clarity.
5. Keep assets well-structured, properly labelled, and easy to find.
6. Regularly update task and project workflows to reflect current statuses.
Marketing Data Capture and Basic Analysis
1. Record and analyse qualitative and quantitative data from campaigns, competitors and industry trends.
2. Summarise findings to extract actionable insights and support decision-making.
3. Provide regular updates and reports to highlight progress and opportunities.
Executing and Managing Campaigns
1. Support the Head of Marketing in executing both internal and external communication and marketing campaigns.
2. Ensure adherence to campaign schedules, addressing any blockers or challenges proactively.
3. Maintain momentum across initiatives to deliver campaigns on time and to a high standard.
ATTRIBUTES AND SKILLS TO SUCCEED
KEY SKILLS AND EXPERIENCE
Project Management Expertise
1. Confidently plans, tracks, and delivers multi-phase campaigns using tools like Monday.com or Asana.
Strong Digital Marketing Foundation
1. Familiar with executing campaigns across platforms (LinkedIn, email, CMS), with attention to performance and consistency.
Copywriting & Content Editing Skills
1. Able to write and refine clear, compelling marketing copy for ads, emails, landing pages, and social media.
Creative Briefing & Asset Oversight
1. Skilled in briefing designers and agencies, reviewing outputs, and ensuring visual alignment with brand guidelines.
Stakeholder & Agency Coordination
1. Comfortable working with internal teams and external partners—keeping communication clear and deliverables on track.
Analytical Thinking
1. Can interpret campaign data and extract actionable insights using tools like Google Analytics or LinkedIn Insights.
File & Workflow Organisation
1. Keeps shared drives, folders, and project tools structured, current, and accessible for the team.
Paid Social Media Experience
1. Understands the basics of paid campaign setup, performance metrics (CTR, CPC), and optimisation—especially on LinkedIn.
High Attention to Detail
1. Ensures quality and consistency across all assets, communications, and marketing outputs.
Relevant Industry Background (Bonus)
1. Experience in luxury, hospitality, or B2B marketing environments is highly advantageous.
PERSONAL ATTRIBUTES
Proactive & Results-Oriented
1. Takes initiative without waiting for direction and is focused on driving progress, not perfection.
Collaborative & Relationship-Driven
1. Builds strong working relationships with both internal teams and external partners to keep momentum high.
Adaptable & Composed Under Pressure
1. Thrives in a fast-paced, evolving environment and adjusts quickly to shifting priorities.
Detail-Focused & Quality-Minded
1. Maintains high standards in all outputs, with a sharp eye for clarity, consistency, and accuracy.
Curious & Growth-Oriented
1. Always looking to learn, improve, and take on new challenges with a positive, can-do mindset.
WHY THIS ROLE IS AN INCREDIBLE OPPORTUNITY
This is far more than a standard Marketing Executive role—it’s a chance to lay the foundation for a rewarding and dynamic marketing career.
You’ll gain hands-on experience across the full marketing mix, from campaign execution and stakeholder coordination to data insights and project management. You won’t be stuck in a silo—you’ll be making real contributions across a global brand.
You’ll collaborate with internal teams and external partners, shape creative outputs, and help drive campaigns that have tangible impact. If you’re looking for a role that blends creativity, strategy, and growth—in a supportive, fast-paced, and evolving environment—this is your opportunity to step up and grow fast.
Join us and make your mark in the luxury hospitality industry while building a marketing career you’re genuinely proud of.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing and Sales
* Industries: Hospitality
#J-18808-Ljbffr