Job summary
As a Weekend Receptionist at Barchester Healthcare, you will play a vital role in creating a warm and welcoming environment for residents and visitors. Your responsibilities will include answering phone calls, greeting visitors, managing the reception area, and assisting with administrative tasks.
Main duties of the job
The role of Weekend Receptionist at Barchester Healthcare involves providing a friendly and professional welcome to everyone who visits the care home. You will be the first point of contact, so it's important to have a strong telephone manner and excellent communication skills. In addition to greeting visitors, you may also be required to carry out administrative duties such as typing, photocopying, and filing.
About us
Barchester Healthcare is a leading provider of high-quality care homes in the UK. They are committed to creating a positive and supportive environment for both residents and staff, with a focus on delivering personalized care and promoting the well-being of their community.
Job description
Job responsibilities
ABOUT THE ROLE As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
Essential
1. No formal qualifications are required, but you will need to be professional, caring, and well-organized. A good telephone manner and strong communication skills are essential.