Front of House Team Member - Bolton, Greater Manchester
Do you have what it takes to work for one of the fastest-growing restaurant brands?
German Doner Kebab is changing the perception of the kebab world. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. Join our team and help us deliver exceptional food quality, outstanding guest care, and amazing service!
Responsibilities:
* Our Guest is first in everything we do.
* Have a positive “can do” attitude.
* Assist guests in choosing meals and drinks and provide additional up-sell information.
* Process guests’ orders through the POS system.
* Deliver orders to the kitchen and assist in preparing and packing food and beverages.
* Ensure that the portion of food being packed or served looks appealing.
* Promote additional food items to complement the guest experience & increase sales.
* Process sales, provide guests with receipts and deliver food.
* Greets EVERY guest in a genuine and warm manner.
* Answer the telephone and deal with inquiries.
* Assemble and package orders to the brand standard.
* Keep all guest areas clean, sanitary, and tidy.
* Ensure that all orders are fully complete and ready to be received by the guest.
* Work to Brand standards and deliver exceptional guest service.
Key skills & knowledge needed for the job:
* Ability to speak clearly and listen attentively to guests and team members.
* Maintain a clean & smart appearance.
* Display a positive and enthusiastic approach to all tasks.
* Exhibit a cheerful and helpful attitude, providing excellent guest care.
* Adapt to changing business volume levels with a sense of urgency.
* Demonstrate a complete understanding of the menu & allergens.
* Follow instructions to achieve brand standards (The GDK way).
* Fill in daily paperwork in line with GDK standards.
* Be cross-trained in all areas of the kitchen and front counter.
* Care for exceptional guest service and impeccable standards.
Working for GDK offers a full Career Pathway and fantastic progression opportunities!
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