We are currently recruiting for a Performance Manager with highways experience on behalf of one of our clients who are a Tier 1 Contractor.
The role can be based from any of their sites or home.
Overall Role Purpose:
* To support projects and the business in the collection and collation of project and business performance data.
* To produce and assist in the production of reports to the business and projects in line with business and project requirements.
* To trend performance of business / project, and report on findings.
* Support improvement actions and monitor business / project performance following implementation. Report on findings.
Key Accountabilities: (Describe the key tasks and responsibilities the job-holder has on an on-going basis)
1. Collect performance data from project teams as required in order to produce weekly / monthly reports on performance as required by the Divisional Directors or Technical Director.
2. Review information uploaded to performance APPs to ensure that the information uploaded is comprehensive and in line with the requirements of the relevant business management process or project data collection requirements
3. Prepare and produce weekly and monthly reports as required by projects or the Performance Manager or Technical Director
4. Review project / business data to identify trends in performance.
5. Work with the functional teams to identify information required to monitor business and project performance. Produce the protocols required to collect the information for acceptance by the Functional Leads.
6. Produce roll-out slides and briefing materials for data collection activities.
7. Attend project sites / Hoddesdon as required to brief teams and collect and collate data.
8. Manage Business Analyst(s) as required to support the collation of information and data required for reporting and trend analysis
9. Review trends in data at project and business level to identify areas for improvement.
10. Carry out statistical analysis of data to better understand trends in data and significance of observed trends
11. Review trends as agreed with the Technical Director across all divisions, business and report on findings.
12. Review data and trends to identify any correlation between data sets.
13. Use trends in data to identify indicators that can be used proactively to identify future risk of performance issues. This is aligned to the predict and prevent initiative.
14. Manage and develop the performance management cycle of key performance metrics by working with the functional leads, divisional directors and project team.
15. Support the development of lean improvement initiatives and practices within the functional / divisional and project teams aligned with the management processes.
16. Support the functional / divisional / project teams in the implementation of new processes and techniques to improve performance.
17. Promote innovation and continuous improvement in all areas within the division / project / framework
18. Collate and communicate information from across the project / framework and wider industry that provides the opportunity for improvement in all functional / divisional and project / framework activities.
19. Monitor and report on the change in business / project performance following the implementation of process change.
Performance Management (project / framework). When required by specific Client / project or framework requirements for performance management duties.
20. Manage and develop the performance management cycle of key performance metrics by working with the project team, suppliers and client subject matter experts.
21. Support the behavioural improvement programme working with the project team and behavioural change experts and Client team to ensure better outcomes aligned with client specific programme, (for example IBIP - Improving Behaviours Improving Performance within National Highways).
22. Support the development of lean improvement initiatives and practices within the project team aligned with the Client's lean management process and requirements to improve outcomes.
23. Support the project teams in the implementation of new processes and techniques to improve performance aligned to the Clients requirements (example in National Highways the three main imperatives are safety, customer and scheme delivery).
24. Promote innovation and continuous improvement in all areas within the project / framework
25. Collate and communicate information from across the project / framework and wider industry that provides the opportunity for improvement in all project / framework activities.
26. Ensure compliance with the commitments made within our tender submission.
27. Work with and support the project / framework senior leadership team towards the clients goal of an enterprise model of delivery by the end of the framework period. (National Highways specific objective but may also be a requirement of other Clients).
Required Qualifications / Expertise:
- A mature, enthusiastic and self-motivated individual with the ability to work both on their own or as part of a team.
- The job holder will need to be computer literate and have a sound working knowledge of the latest Microsoft applications (especially Excel, PowerBi, Word, Forms and PowerAPPs).
- They must have good organisation skills and be able to work in a methodical manner with a proactive approach to problem solving and ability to prioritise their own workload.
- Good interpersonal skills with the ability and self-confidence to build strong working relationships internally and externally at all levels.
- Ability to produce accurate work of consistently high quality, within tight timescales.
If interested please apply.
JBRP1_UKTJ