Job summary We are offering an exciting opportunity for an Operational Team Leader to join our team to oversee the operational management of the Crisis Assessment Suite and Health-based Place of Safety (136 Suite) based in our newly developed facilities at St George's Hospital, Stafford. You will have responsibility for the operational management and delivery of high-quality services and your role will be pivotal to the successful delivery of effective leadership and management of staff within the team, ensuring delegation of management supervision and ensuring appropriate clinical / professional supervision takes place and measuring performance within designated trust standards including CPA, Key Performance Indicators and financial management targets. Both services operate 24/7 provides specialised facilities which provides a safe and comfortable environment where a person with receives urgent assessment and support to those that are experiencing a mental health crisis to see how they can best be supported. This role is predominantly Mon-Fri 9am-5pm with some expectation to cover out of hours if required. We can consider requests for flexible working in line with the requirements of the role. You will be required to hold a professional registration in Nursing, Allied Heath Professions or Social Work recognised by the relevant governing body. Main duties of the job As Operational Team Leader you will engage in and support the development of policies, procedures and working practices within the team. Ensure implementation, monitoring, evaluation and compliance with all policies and procedures in area of responsibility. As part of this role, you will be expected to: Work collaboratively with the Service Manager, and team clinical leads in the planning and delivery of the service. To ensure that all Trust policies and guidelines are adhered to and provide guidance to clinical staff regarding implementation. To support the local implementation/development of National strategies and to initiate change and practice development. To manage designated team, exercising effectiveness and flexible budget control in order to stay within budgetary limits in conjunction with locality manager. Maintains the achievement of Key Performance Indicators and Essential Standards Authorised signatory for budgets associated with the delivery of all aspects of clinical care and service requirements Day to day line management responsibility for staff working within the Team including management of sickness, performance, recruitment and appraisals. To promote, develop, implement and manage clinical standards and good practices within their sphere of responsibility. Accountable for direct delivery of service, providing specialist advice which contributes to the care of service users. About us By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. Please note, we may be required to close this vacancy early if we receive a high volume of applications Date posted 21 February 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Permanent Working pattern Full-time Reference number 301-JC-25-6995827 Job locations St Georges Hospital Stafford ST16 3SR Job description Job responsibilities Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube For further information please see attached the full job description and person specification. Job description Job responsibilities Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube For further information please see attached the full job description and person specification. Person Specification Essential Essential First level professional nursing /AHP/Social Work qualification. Post-registration experience and/or evidence of formal courses and training at post graduate diploma level Evidence of clinical expertise in Mental Health Nursing (level 3 degree equivalent or above) Experience Essential Experience of effectively initiating, developing, implementing and evaluating operational processes. Demonstrable experience in performance management Experience in the direct line management of health or social care staff Significant demonstrable post qualification experience at senior level needs to be at senior level working in a mental health / specialist inpatient setting. Desirable Experience of managing multi-disciplinary teams Experience of working in Urgent and Emergency Mental Health Services Person Specification Essential Essential First level professional nursing /AHP/Social Work qualification. Post-registration experience and/or evidence of formal courses and training at post graduate diploma level Evidence of clinical expertise in Mental Health Nursing (level 3 degree equivalent or above) Experience Essential Experience of effectively initiating, developing, implementing and evaluating operational processes. Demonstrable experience in performance management Experience in the direct line management of health or social care staff Significant demonstrable post qualification experience at senior level needs to be at senior level working in a mental health / specialist inpatient setting. Desirable Experience of managing multi-disciplinary teams Experience of working in Urgent and Emergency Mental Health Services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Midlands Partnership NHS Foundation Trust Address St Georges Hospital Stafford ST16 3SR Employer's website https://www.mpft.nhs.uk (Opens in a new tab)