Patient Pathway Supervisor - Paediatrics
An excellent opportunity has arisen in the Care Group for a Patient Pathway Supervisor in Paediatrics.
This is a permanent position, 37.5 full-time hours working across both Stoke Mandeville and Wycombe Hospital.
The post holder will have responsibility for supporting patients through their clinical pathway to ensure prompt treatment, no unnecessary delay and confusion, and to enable a positive and reassuring care experience.
The postholder will ensure that every effort is taken to improve quality of communication, and work proactively to improve access to information and response to enquiries for all patients who use the service.
Main duties of the job
To alert the service and respond to any impending capacity issues within the acute paediatric services. To identify opportunities for additional clinical activity where activity is not available in line with consultant job plan. To review capacity and utilisation of all paediatric clinics. Working with rota coordinator to produce clinics data to ensure all clinical activity is being utilised. The key functions of the post are ensuring high quality patient experience and assisting service development to maintain this. The role requires close liaison with other managers and medical staff, and line management for the team of booking coordinators.
About us
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
* As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
* We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
* We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
* We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
* As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
* Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
* A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
* Our vision is to provide outstanding care, support healthy communities and be a great place to work.
* Our mission is to provide personal and compassionate care every time.
* Our CARE values are collaborate, aspire, respect and enable.
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
* General education to 'A' level or equivalent
* Knowledge of full range of administrative and organisational policies and procedures acquired through training or equivalent experience
* Referral to treatment training
EXPERIENCE
* At least 1 year's NHS experience
* Experience of managing 18 week patient pathway
* Proven experience at supervisory level
SKILLS, ABILITIES & KNOWLEDGE
* Excellent interpersonal skills
* Excellent verbal and written communications
* Committed to self-development
* Enthusiastic and positive with a "can do" approach
* Interacts well with colleagues and other disciplines of staff
* Excellent organisational and prioritisation skills
* Able to remain calm in a crisis and deal with sometimes distressing situations from both patients and staff.
* Experience using NHS databases; e-RS, Careflow
SPECIAL CIRCUMSTANCES
* Able to travel to other sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£29,970 to £36,483 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
#J-18808-Ljbffr