Waiting List Coordinator
Location: York
Job Type: Temporary
Duration of booking: This could be a temporary rolling monthly requirement which could be temporary ongoing
Start date: As soon as possible
Sector: Healthcare
Base: Hospital
This will be based on our client’s site
Band: 3 or 4 depending on skill and experience
Pay Rates:
£12.82 to £13.50 paye inclusive depending on depending on skill and experience
Working days and hours: Monday to Friday 9am to 5pm
Job Summary
* Booking patients into theatre lists
* Calling patients and matching them up to the criteria of the list
* Collaborating with a multi-disciplinary team of Consultants, Nurses and Healthcare Assistants
* Booking, amending and confirming patient appointments to prevent minimal Did Not Attends (DNA’s) and maximising clinic capacity ensuring there are no bottlenecks.
* Preparing Clinic packs and managing paperwork on behalf of clinical colleagues
* Clinic coordination and escalation management
* General hospital administration duties
* Dealing with incoming patient calls and emails
* The successful candidate must provide excellent customer
* The candidate must have strong communication skills, written and verbal
* Solid IT Skills is required for the role
* Duties will include communication with patients and guests
* Dealing with incoming queries
* To be successful in the role the candidate must be organised and proactive