POSITION SUMMARY
VACANCY – Seasonal Part Time Doorman
We are currently recruiting for a seasonal PT Doorman/Porter to join our award winning Concierge team at the Sheraton Grand Hotel & Spa to work 20 hours per week.
Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.
The ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure.
This key team member is responsible for:
· Welcome guests and direct them to Reception
· To load and unload luggage from vehicles
· Open transport doors and greet guests
· Protect guests at either entrance from inclement weather
· Obtain taxis for guests or liaise with chauffeurs
· Conduct customers to the Garage
· To ensure Security of guest luggage left in your care and to safely store it and give guest a receipt
· Know regular guest names and requirements
· Accurate knowledge of hotel facilities and services
· Be aware of daily functions, events, VIP and group arrivals
· To carry out any other duties as required
Requirements:
· Great Customer Service Skills - Must enjoy guest interaction, be able to anticipate guest needs and maintain a positive and professional attitude at all times.
· We are looking for a proactive person who speak fluent in English, with a driver’s license, who is able to stand a minimum of 8hrs a day while maintaining a smile and positive attitude and is able to lift heavy luggage
· Must be a Team Player – Demonstrate experience of building positive working relationships and promoting team spirit.
· Essential Computer Skills - Knowledge of Opera is preferred, Microsoft Word and Excel is essential.
· Valid UK Driving Licence
· Flexible with shifts and weekend work required.
Why work for us?:
• A competitive salary with free meals on shift
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 helpline and employee healthcare plan with access to Mental Healthcare first aiders
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we’ll help you grow, and develop you as an individual!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.