Job summary We are looking to recruit a hard working, enthusiastic Receptionist at Marsh House Medical Practice. This post is for 3 days/27 hours a week over a 2 week rolling rota system (our working week is Mon - Fri, 8am-6pm). The rate of pay is £11.44 per hour. For further information or to apply, please contact helen.watts13nhs.net Main duties of the job The main duties to be expected in this role are answering busy telephone lines and working on the front reception desk whilst maintaining a helpful and professional manner. Other aspects of the job will include photocopying, communicating with outside agencies, dealing with emails and Internal Tasks (such as booking appointments). About us Marsh House Medical Practice is a GP Surgery within the Abbey Health Centre in Billingham. We have 5 GP Partners, 2 Practice Nurses, 2 HCAs and an Admin and Reception Team. As a Teaching surgery we also have GP Registras, F2 Doctors on rotation and medical students working within our practice. Date posted 23 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A2770-24-0004 Job locations Abbey Health Centre Finchale Avenue Billingham Cleveland TS23 2DG Job description Job responsibilities Answering the phone lines and working on the front desk to book appointments, deal with patient queries and request medications. Other duties include actioning emails, and answering internal tasks from GPs, Nurses etc. Job description Job responsibilities Answering the phone lines and working on the front desk to book appointments, deal with patient queries and request medications. Other duties include actioning emails, and answering internal tasks from GPs, Nurses etc. Person Specification Experience Essential Candidates must have excellent communication skills, be empathetic and professional. Candidates must also have some experience of working in a customer service based setting. Desirable Experience of working in a health care setting would be desirable but not essential. Person Specification Experience Essential Candidates must have excellent communication skills, be empathetic and professional. Candidates must also have some experience of working in a customer service based setting. Desirable Experience of working in a health care setting would be desirable but not essential. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Marsh House Medical Practice Address Abbey Health Centre Finchale Avenue Billingham Cleveland TS23 2DG Employer's website http://www.marshhousemedicalpractice.co.uk/ (Opens in a new tab)