Job Description What will you be doing? We’re seeking a talented individual to join our Transfers In team in Glasgow. The role is responsible for performing the daily duties, checking and general processing of all transfer functions, in a timely basis, whilst ensuring compliance with regulatory requirements. You will also perform the daily duties, checking and general processing of all ISA subscription requests and other related tasks. As Operations Executive - Transfers In, your responsibilities will include among others: Ensure that all tasks are completed to a high standard and work produced within deadlines and that any anomalies are reported to your line manager within agreed timescales. Ensure that personal and team KPI’s / KRI’s / MIR are met, assist in collation of MI highlighting any issues to management. Respond to telephone and email enquiries in a timely professional manner, liaising with fund managers and external parties where relevant and in a timely manner, escalating any issues where relevant. Log, maintain and respond to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date. Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy, including data input, document checking and payments, escalating to manager or relevant department where necessary. Ensure that fair treatment of clients is at the forefront of all activities and that all interactions are conducted in an open and transparent manner.