Description Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments - G&T Bar and Lounge London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world’s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level. Position Summary Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. What you’ll do To ensure that the Bar area is prepared and ready for service as per department checklist. Menu knowledge is essential. To be able to recommend and to “sell” menu items using suggestive and up-selling techniques in a professional manner. To ensure that food and drinks are served in a consistent manner, in line with standard presentation for food and drinks To follow the clearing procedure and ensure all room are cleared after each shift What we’re looking for Ability to relate to guests and make them feel welcomed Attention to detail and ability to fulfill orders correctly Ability to work in a fast paced environment, dealing with multiple requests at the same time Practical bartending skills, such as using cocktail shakers or beer taps Creative skills to mix new drinks or suggest innovative pairings Confidence and knowledge to comply with legislation and in-house riles Mixology or hospitality qualifications Perks you deserve Discounted accommodation at Marriott properties across the globe Discounts at Marriott F&B outlets across the globe Free on duty meals Free uniform & dry-cleaning service. Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more. 20 days holiday increasing with service (excluding bank holidays) Employee Assistance Program Training and Development opportunities Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.