Level 3 Customer Service & Sales Apprenticeship - Land Instruments International Ltd Stubley Lane, Dronfield, S18 1DJ This apprenticeship is a fantastic opportunity for anyone looking to gain real, hands-on experience in a global sales environment. You’ll learn all about our cutting-edge products and services while supporting our amazing sales team every step of the way. It’s the perfect chance to start your career, and grow with a leading international company. Apprenticeship Overview: Salary: £13,312 - £23,795 per year (National Minimum wage for age) Hours: 40 h ours per Week Working week: Monday - Friday, 8.30am - 5pm (30 minutes break) Level 3 Customer Service & Sales Apprenticeship standard qualification Online training supported by our dedicated tutors Location: Stubley Lane, Dronfield, S18 1DJ Duties: Customer and Sales Support: Help the Inside Sales team respond to customer inquiries, providing top-notch service to make sure all their needs are met. You’ll be the first point of contact, learning how to deliver excellent service and keep customers happy. Coordinating Internal Functions: Work with different departments to share product information and help find the best solutions for our customers. You’ll build teamwork skills while learning how each department contributes to the bigger picture. Cold Calling/Outbound Lead Generation: Get involved in reaching out to potential customers. You’ll be learning the ropes of cold calling and lead generation, helping to expand our customer base and support our sales team’s growth. Learning the Technical Side of Our Products: Gain in-depth knowledge of our products and how they work. Understanding the technical features will not only help you assist customers better, but it’ll also make you an important part of our sales efforts. Essential qualifications GCSE English (Grade 4-9 or Level 2 equivalent) essential GCSE Maths (Grade 4-9 or Level 2 equivalent) essential. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Patience Resilience Proactive Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance. InspireCS