Story Behind the Need:
• Business group: Customer Experience & Digital Channels – team supports needs to prepare design proposals for future states.
• Project: Client Connect – global business banking platform – contractors will be working with specific technology labs to get functionalities launched.
Candidate Value Proposition:
• The successful candidate will have the opportunity to work with a high visibility top tier program for the Bank, work on a global cash management platform (1st in Canada), for a top 5 Canadian Bank.
Typical Day in Role:
• Present proposals and designs to stakeholders and product owners and UX team.
• Help product owners and technology teams to define user flows.
• Define the roadmap and flows of product experience.
• Support the IT team when reviewing completion of the proposal.
• Support the lab teams who develop the product by clarifying proposals and definition of specifics in proposal design, clarifying UI rules.
• Produce compelling designs to illustrate concepts iteratively through sketches, site maps, conceptual diagrams, user flows, wireframes, high fidelity mock-ups and prototypes.
• Labs are in Chile hence would need to communicate in Spanish + English with them.
Candidate Requirements/Must Have Skills:
• 3-4+ years’ experience as a Product Designer.
• 2+ years’ experience in creating and implementing digital products.
• 2+ years’ experience with Figma.
Nice-To-Have Skills:
• Bilingual in Spanish a strong asset – will prioritize candidates who are bilingual in Spanish at professional level.
• 2+ years’ experience with Mural.
• Experience with JIRA, Confluence.
• Experience from FI/banking/e-commerce.
Soft Skills Required:
• Ability to communicate designs to stakeholders and other designers.
• Receive feedback with open arms and an open mind.
• Cross-cultural skills and an ability to interact effectively with teams in different geographies.
Education:
• Bachelor’s degree in design, or related fields (or equivalent work experience).
Best VS. Average Candidate:
• Ideal candidate is a strong Product Designer who is fully bilingual in Spanish/English; have worked on big projects in large organizations so they can hit the ground running.
• As a Product Designer, has demonstrated experience in producing compelling designs to illustrate concepts iteratively through sketches, site maps, conceptual diagrams, user flows, wireframes, high fidelity mock-ups and prototypes.
Candidate Review & Selection:
• 1st step: Review of candidate profile + portfolio.
• 2nd step: invite to 1st round – 30-minute interview – with Senior Manager, User Experience Design.
• 3rd step: After interview, if candidate is selected to move through the process, they will be sent an exercise to complete in 24 hours – design exercise, request to analyze a problem and define a solution and prepare a mock-up or design idea to share.
• 4th step: Present the exercise solutioning in a next-day interview – 30 minutes panel interview– with Senior Manager, HM and potential others.
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