Location: Hybrid (Office & Client Sites)
💰 Salary: £27,000 - £32,000
📄 Contract Type: Full-Time
My client, a well-established IT solutions provider, is looking for a Junior IT Project Engineer to join their growing team. This role offers a fantastic opportunity to develop your technical expertise through hands-on experience, with a clear progression path into a senior engineering role.
The Role
This hybrid position combines onsite helpdesk support with professional services project delivery, ensuring a varied and engaging workload. Initially, you will work closely with senior engineers, shadowing them on projects to gain a deep understanding of technical implementations.
Key Responsibilities - Helpdesk & Onsite Support:
Act as the primary onsite engineer for technical issues that cannot be resolved remotely.
Provide direct support to clients, ensuring all IT-related problems are logged and managed efficiently.
Escalate complex issues where necessary while maintaining clear communication with clients.
Work with third-party suppliers and vendors as required.
Maintain detailed documentation of system configurations and client interactions.
Key Responsibilities - Professional Services Engineering:
Assist in delivering at least 1-2 IT infrastructure projects per month, increasing as your expertise grows.
Work alongside project managers to ensure work is completed on time and within scope.
Create detailed technical documentat...