Nottinghamshire Healthcare NHS Foundation Trust
Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Administrator to join the Offender Health Care Group working at HMP Fosse Way. HMP Fosse is a Category C Resettlement Prison opened in May 2023.
HMP Fosse Way houses 1,715 prisoners and focuses on the rehabilitation of offenders and their reintegration back into society. It consists of 7 House blocks across 4 floors. There is a dedicated healthcare suite located in the main building with additional multi-use rooms across the establishment including rooms for groups or 1-2-1's.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Fosse Way.
Do you want to feel rewarded in being able to deliver a bespoke package of care to address and improve health inequalities to individuals with diverse and complex health needs?
We have well-established and strong relationships with the prison team, who support us to deliver safe care.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Main duties of the job
1. Input accurate data onto SystmOne ensuring timely and accurate reports are provided for the clinical matrons and Head of Healthcare.
2. Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota, ledgers and assignment to caseloads.
3. Booking and monitoring secondary care outpatient appointments and requests for diagnostic tests.
4. Liaison with sub-contractor services who provide healthcare provision within the detained estate regarding waiting lists, ledgers, and template management.
5. Processing of subject access requests in accordance with Data Protection Regulations and the GDPR.
6. Filing, photocopying, scanning and attaching documents into SystmOne.
7. The set up and maintenance of databases.
8. Attend meetings as a minute taker and responsibility for the production of agenda, minutes, action tracker.
9. Use of multiple software packages for example, SystmOne, Microsoft Office, Adobe Acrobat Pro 2020.
Job responsibilities
The Offender Health Care Group is one of the largest and most successful providers of prison healthcare in the UK. The Care Group provides physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.
Working in an administrative team within a prison establishment as part of the Offender Health Care Group.
Ability to communicate with patients where there may be barriers to understanding, such as learning needs/language.
Take appropriate action from messages received and ensure that all information is transmitted to relevant parties.
Handling sensitive and sometimes distressing information appropriately, whilst maintaining patient and staff confidentiality.
To communicate complex and sensitive information verbally and in writing with members of the multi-disciplinary team.
Maintain patient health care records including computerised systems (SystmOne) and databases.
Liaising with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or upon release.
Would you like to work closely with others as part of a wide MDT, including GPs, Psychiatrists, sexual health specialists, Pharmacists, substance misuse experts, RGNs, RMNs, Learning disability nurses, Psychologists and other allied professionals.
Person Specification
Contractual Requirements
* A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Qualifications
* GCSE Maths and English A - C or equivalent
* NVQ Level II Business Administration or equivalent
Experience
* Experience of working in an office environment
* An awareness of working in a secure setting
* An awareness of Clinical Administrative Systems
Knowledge
* Knowledge of IT Systems
* Good understanding of confidentiality
* Ability to prioritise own workload
* Awareness of SystmOne
Skills
* Excellent telephone manner
* Ability to work on own initiative and work as part of a team
* Willingness to undertake Customer Service Training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
£24,071 to £25,674 a year per annum (pro rata for part time)
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