Operations Project Manager, Amazon Freight
DESCRIPTION
Amazon Freight is looking for an Operations Project Manager with a track record in operational management, with a commercially aware approach to problem-solving to be a part of the less than truckload (LTL) business.
The Amazon Freight Team provides transportation services for external shippers that use the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure, and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazon's broader flywheel by utilizing empty miles by bringing in freight that flows complementary to our existing network.
As an Ops Project Manager within AF EU Operations- Less than truckload (LTL), you will be responsible for driving key improvements and enhancements to optimizing the LTL business. A successful candidate should be able to dive deep into data, present and implement changes for the business, think mid to long term, and influence Senior Leadership.
Key Job Responsibilities
1. Partnering with business development, product and the operations team to ensure alignment on key objectives on efficient and on-time project implementation.
2. Implementing the required governance mechanism via KPI and metrics, along with ad hoc reporting and analytical deep-dives for successful project deliverables.
3. Align the Less than Truck load team to identify and remediate operational issues related to defects and quality.
4. Manage key communication to stakeholders, and work cross-functionally with stakeholder teams to ensure alignment in business-level goals and implementations.
5. Drive and own operations change management related to new freight product or program launches as well as freight network expansion.
6. Review of business processes, systems, team skills and partner with relevant stakeholders to identify, develop and deliver best practice initiatives for Less than Truck load business.
7. Apply agile methods and program management skills together in the design, development and delivery operation transformation programs.
8. Deliver standard operating procedures to drive uniformity and standardization across operational teams.
9. Benchmark external teams outside AFEU to identify opportunity areas for adopting good practices and implementing continuous improvement strategies.
BASIC QUALIFICATIONS
1. Bachelor's degree.
2. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
3. Proven experience in operations and/or program management.
4. Sound business judgment, proven ability to influence stakeholders with different priorities and different functions including but not limited to technology, legal, and finance.
5. Strong analytical problem-solving skills, being able to diagnose root cause of issues.
6. Ability to think quantitatively and qualitatively about operating processes and outcomes.
7. Hands-on experience in leading and driving change within large and cross-functional teams.
8. Possess innovation mindset to solve complex problems with simple solutions.
PREFERRED QUALIFICATIONS
1. Master's degree.
2. Familiarity with statistics and application of statistics in operations.
3. Experience driving process improvement, familiarity with 6 sigma / lean, green belt certification.
4. Experience scaling product/programs.
5. Proficiency in German.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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