Summary
We are a small Property Management company looking for a keen apprentice who has an interest in the property rental industry. We will provide a full training programme in a friendly environment. We are looking for someone who wants a long term career in the industry with potential to progress within the company
Wage
£15,704 a year
Training course
Housing and property management assistant (level 2)
Hours
Monday - Friday, 9.00am - 6.00pm
40 hours a week
Possible start date
Thursday 1 May
Duration
1 year
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Creating lease agreements for landlords
* Dealing with maintanance issues for tenants
* Property inspections
* Liaising with the property manager to assist with housing tenants
* Answering all landlord and tenant enquiries
* Updating the software system accordingly
* Property move-in and move-outs
* Helping with general admin in the offiice
Where you’ll work
135 BATH ROAD
SLOUGH
SL1 3UX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ACCESS TRAINING (EAST MIDLANDS) LTD
Your training course
Housing and property management assistant (level 2)
Equal to GCSE
Course contents
* Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
* Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.
* Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.
* Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.
* Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.
* Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.
* Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
* Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.
* Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.
Your training plan
* Housing and Property Management Assistant Level 2 Apprenticeship Standard
* We will privide full training in our office in Slough once a week
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Logical
* Initiative
* Patience
Other requirements
Must have a full clean driving licence