Job overview
Are you a proactive and organised individual with a passion for making a difference?
Do you have an interest and/or experience in project management and administration?
We have an exciting opportunity for a Business Development and Improvement Support Officer to join our friendly and supportive team. In this role, you will support the Programme and Partnership Manager with key administrative and project management tasks, playing a crucial part in the continuous improvement and innovation of our services.
Your main duties will include managing business administration processes and coordinating communication with internal and external stakeholders. You'll also organise meetings, workshops and handle project documentation.
Your role will require excellent diary management, stakeholder engagement, and keen attention to detail. Join our friendly team where collaboration, professional growth, and a shared commitment to improving services make this a fantastic place to work.
Main duties of the job
The Support Officer will assist the Programme and Partnership Manager with administrative and project management tasks. This role involves aiding the Improvement and Innovation team as part of the Mental Health Improvement Programme.
The officer is expected to work independently, discerning the needs of team members and facilitating their work to ensure peak performance.
* Serve as a central point of contact, overseeing the communication flow regarding commissioner communications and managing various complex portals that are used for advertising and handling commercial opportunities.
* Manage the administration function of the programme.
* Manage the business administration processes to the wider systems required, but within the context of the business development function.
* Ensure that all documentation for projects is kept up to date with version control.
* Ensure that project plans and timetables are maintained and updated.
Additionally, the officer will undertake the roles of project manager and bid writer when necessary.
The role includes managing and coordinating secretarial and administrative support for the community team, developing and overseeing the local performance framework to guarantee prompt and precise data collection and reporting.
Furthermore, the officer will assist Operational Leads and Service Managers with the regular management of staff-related matters, including sickness, annual leave, training, and performance appraisals.
Working for your organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”.
Our values are: “Caring, safe and excellent”.
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression.
* Access to tailored individual and Trust wide learning and development.
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service.
* NHS Discount across a wide range of shops, restaurants and retailers.
* Competitive pension scheme.
* Lease car scheme.
* Cycle to work scheme.
* Employee Assistance Programme.
* Mental Health First Aiders.
* Staff accommodation (please note waiting lists may apply).
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team.
Detailed job description and main responsibilities
For more information about this role and for a more detailed overview of the responsibilities, please consult the job description attached.
For further details / informal visits contact:
Name: Chez Bousfield
Job title: Quality Manager
Email address: cherie.bousfield@oxfordhealth.nhs.uk
Telephone number: 07980 729 071
Additional contact information:
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own. Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Person specification
Experience
Essential criteria
Maximum score 4
* Educated to at least Degree Level or equivalent with evidence of numerical skills.
* Evidence of continuous personal and professional development.
Desirable criteria
Maximum score 4
* Business Administration or Management qualifications.
* Experience of Performance monitoring / performance management.
Skills
Essential criteria
Maximum score 2
* IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.
Desirable criteria
Maximum score 2
* RSA Typing Qualification/ECDL Knowledge of NHS national data sets. Knowledge of NHS performance agenda.
Personal Qualities
Essential criteria
Maximum score 2
* Positive, reliable and flexible approach with practical problem solving abilities. Works well under pressure. Ability to plan workload and manage own workload. Motivated and proactive. Analytical. Team Player.
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