* Collaborate with the Body shop Principal to devise and execute a bespoke concierge service designed to make clients and visitors feel they are in an environment of luxury and maximise their experience, which is second to none in the industry
* Always maintain the pristine condition of the Body shop, ensuring it reflects the luxury brand image
* Develop a comprehensive understanding of the Body shop business, products, and services
* Welcome and assist visitors upon their arrival to the Body shop, providing a warm and professional reception
* Ensure clients are offered refreshments and that the seating and refreshment areas are consistently well-stocked
* Manage incoming calls, directing them to the appropriate department or team member, and documenting messages as necessary
* Provide administrative assistance to aiding in the smooth operation of daily activities, including creating and posting approved social media content and ordering of showroom supplies
* Processing sales of brand merchandise and be responsible for stock take and stock replenishment
1. Essential Skills:
2. 3. Demonstrated experience in a prestigious automotive dealership or front-of-house role within a luxury retail brand
4. Exceptional verbal and written communication abilities, with a professional and confident demeanour in interacting with both new and existing clients
5. Proficiency in Microsoft Of...