PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network.
Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centers and an extensive network of independent distributors and retailers.
Responsibilities
* Raise internal PO’s to factories and other regions.
* Raise PO’s to external suppliers.
* Booking in of products from factories/external suppliers.
* Assisting with arranging loadings from factories/external suppliers.
* Process sales orders upon instruction from customers and sales staff.
* Arrange deliveries by liaising with customers/reps & sending pick notes to warehouse.
* Liaise with customers and staff to resolve any queries to avoid delays with orders/deliveries.
* Provide accurate costs for deliveries via external carrier and liaise with carriers re any queries/issues. Including obtaining delivery info/POD’s from portal.
* Cover daily invoicing when necessary.
* Organise, in conjunction with the stock controller, periodical product returns to the factories with the mantis claims attached.
* Answer incoming external and internal telephone calls.
* Any other duties as reasonably required.
* Maintaining confidentiality on all aspects of company policy and operations when dealing with and speaking to customers and suppliers.
Personal Attributes
* Be correctly attired at all times in accordance with company policy.
* Maintain a clean and tidy appearance to all company property, including vehicles, premises & contents.
* Clear communicator, both written and verbal.
* Calm, confident and efficient manner.
* Logical problem-solving skills.
* Ability to multi-task.
* Able to meet deadlines.
* Able to work in a team.
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