Hours: Up to 37.5, dependent on the needs of the business
Work pattern: Including weekends, bank holidays and evenings
West Midland Safari Park is currently recruiting for the position of Mini Bus Tour Guide.
As part of this exciting role, you will provide an interactive minibus tour experience around our Safari Animal Reserves, sharing knowledge and insight of our zoological collection and other onsite attractions and experiences with our guests.
The role will also include up-selling items such as Animal Food, Guidebooks, and our VIP Experiences, as well as daily vehicle checks including physical inspection and any follow-up of vital maintenance.
About you
The ideal candidate will need to be highly motivated, have a strong customer focus, and possess excellent communication skills as the role is predominantly guest-facing.
Applicants must hold a full UK Driving Licence which includes the category D1, and ideally, you will have previous driving experience in a professional capacity.
You will need to be flexible in your approach to work outside of standard business hours, including weekends and bank holidays.
This post is subject to a Disclosure and Barring Service (DBS) check. This disclosure, together with other selected information, will need to be satisfactory to the Company for employment to commence.
As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:
* WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
* 35% Discount in our retail and catering outlets and off-park special events.
* 24 Hour access to an online doctor and access to online prescriptions.
* Counselling access.
* Free onsite parking.
What we do
West Midland Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well as beautiful walking trails, allowing guests to experience up-close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.
In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavilion and Cellarz, which play host to weddings, corporate events and social celebrations.
Our mission
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.
Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike any other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences.
Through these principles, we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
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