IT OPERATIONS TECHNICIAN – DRIVE TECHNOLOGY FORWARD WITH FG UK & IRELAND
Are you a tech-savvy problem-solver with a passion for keeping IT systems running seamlessly? Do you thrive in fast-paced environments and enjoy tackling new challenges? If so, we want YOU on our team!
At FläktGroup, we’re on a mission to redefine Indoor Air Quality solutions, and we need a proactive, resourceful, and skilled IT Operations Technician to join our dynamic, geographically dispersed team. Based in our Hereford office, you’ll play a key role in ensuring smooth, secure, and efficient IT operations across FG UK & Ireland.
YOUR IMPACT
As an IT Operations Technician, you’ll be the backbone of our IT infrastructure, making technology work for our people and business. Your responsibilities will include:
✅ Providing expert second-line support to office-based, remote, and mobile users—solving hardware, software, and network issues with confidence.
✅ Deploying, managing, and maintaining IT infrastructure, including Windows servers, Azure environments, Microsoft 365 applications, and Active Directory.
✅ Configuring and supporting LAN networks, including switches, access points, and mobile devices—keeping us connected and operating at peak efficiency.
✅ Monitoring server infrastructure with specialised tools, ensuring top-notch performance and security.
✅ Documenting IT processes and contributing to innovative IT projects, shaping a more efficient and reliable IT ecosystem.
WHAT YOU BRING TO THE TABLE
We’re looking for an IT pro with:
🎓 A Bachelor’s degree in computer science or equivalent IT qualifications (preferred).
💻 Hands-on experience in IT operations, with a solid grasp of Windows 10/11, Windows Server 2016-2022, Azure, Microsoft 365, SQL Server, SCCM, and MDM tools.
🔍 Sharp troubleshooting skills and an analytical mindset, ready to solve IT challenges efficiently. 🌍 The ability to work independently and collaboratively in international teams.
🚀 A proactive, detail-oriented approach to improving IT service delivery. 📡 Experience with network configuration, application deployment, and IT infrastructure monitoring (a plus!).
WHY JOIN FLÄKTGROUP?
We value our people and their contributions, so we offer:
💰 Competitive salary – because great work deserves great rewards!
🏖 25 days holiday (+ bank holidays) – plenty of time to recharge.
🔐 Pension & life assurance schemes – securing your future.
🚲 Cycle to Work scheme – promoting a healthier lifestyle.
🏆 Long service awards – recognising your dedication.
🧠 Employee Assistance Programme & Mental Health Support – because well-being matters.
📚 Learning and development opportunities – grow your skills and career with us!
READY TO JOIN US? APPLY NOW!
📅 Deadline: 26th April 2025 (Continuous selection, so apply early – the role may be filled before the closing date!)
📍 Interviews: Held via MS Teams.
📝 Questions? Reach out to our HR Team at recruitmentUK@flaktgroup.com.
ABOUT US
For over 100 years, FläktGroup has been at the forefront of innovative, energy-efficient Indoor Air Quality solutions. With +600 MEUR in sales across 65+ countries, we lead the way in critical ventilation for homes, offices, hospitals, data centres, subways, offshore facilities, and more. Headquartered in Herne, Germany, we continue to push the boundaries of technology, ensuring fresh air wherever it’s needed. Find out more at www.flaktgroup.com!
EQUAL OPPORTUNITIES
We believe in diversity, inclusivity, and equal opportunities—hiring based on talent, qualifications, and experience. Applicants must hold the Right to Work in the UK