Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
We offer a salary from £27,789 - £34,392 per annum depending on experience
* Annual performance related bonus
* Structured development opportunities in line with the Scheduler progression plan
* Attractive pension scheme (up to 12% company contribution from April)
* Life assurance cover of 4 times pensionable salary
* 25 days annual leave plus bank holidays – plus an extra wellness day!
* A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
* Retail savings scheme
* Online GP service, cycle to work scheme, gym membership discounts and many more!
Where I’d work: Bradford/ Hybrid Working (Working 3 days in the office at Bradford)
Work type: We have 3 x positions available, 2 x permanent roles and 1 x temporary/secondment position for 18 x months working full time, 37 hours per week, Monday – Friday between a working window of 8:00am-6:00pm.
We have an exciting opportunity for a Scheduler to join the Central Control team in the Customer Experience function at Yorkshire Water. You will play a key role in the creation & administration of work schedules for field team members to meet operational needs in respect of planned and reactive work activities.
You will be responsible for managing the schedules, using Yorkshire Water systems and principles to schedule work to maximise productivity, liaising with the Planners, Field teams and Triage when required.
Where you fit in:
You will provide Yorkshire Water customers with a first-class service. You will speak to customers to keep them informed of their work (confirming that it’s scheduled in and providing an estimated time of arrival). You will liaise with the Field team when required and help maximise work productivity.
You will be responsible for day-to-day jeopardy management, making decisions to align with our goal for effective work completion on first time visits, our service commitments and escalate as appropriate. You will proactively manage work in daytime hours to reduce standby requirement and triage reactive high priority work. You will regularly discuss the plan, schedule and workbasket with the wider Triage, Planning and Scheduling team, Technical Planning, Operational and Maintenance Managers, noting any risks or blockers.
What skills and qualifications you will need:
* You will develop and maintain effective internal and external relationships with a range of key stakeholders
* You will effectively problem solve under pressure and find innovative ways to overcome complex business challenges
* Strong IT skills as you will be using a range of IT systems
* Able to influence and negotiate
* Excellent organisational and communication skills
* Rigorous attention to detail to ensure ‘right first time’ performance
You will also benefit from having:
* Experience in the use of IT packages to plan large volumes of work (SAP understanding), although full training will be provided
* Previous experience gained within the water or waste water sectors or within the broader utilities, process or manufacturing industry sectors
Do we sound like your cup of tea?
If you’ve got experience in planning/scheduling and excellent organisational skills and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
If you feel this opportunity is suitable and you match the skills required, then please apply online and complete the application process.
Recruitment Process:
Closing Date: 14th April, 2025
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
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