Financial Crime Manager – Quality, Risk and Change
Edinburgh
Financial Crime Manager – Quality, Risk and Change
Edinburgh
* Are you curious, excited by experimentation and always looking for a better way of doing things?
* Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
* Do you want to have the opportunity to work in a high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?
If so, we would love to hear from you!
We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe, to drive fraud processing, whilst leading and managing a team to drive efficiency and high service standards.
We are looking for an Edinburgh based candidate to leverage our “Office First” strategy but the team is based across various locations and will support both our UK and European entities.
About us
At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.
We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.
We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr holds settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.
Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai.
Modulr values
* Building the extraordinary; going that extra mile.
* Owning the opportunity; be passionate and proud of the time you invest.
* Move at pace; reach goals faster whilst supported on your career journey.
* Achieve it together, working collaboratively and being a Modulite.
The role
The Financial Crime Operations function executes processes to mitigate risks to Modulr as they relate to Money Laundering/Terrorist Financing, Fraud, Sanctions, and other Financial Crime risks (such as Anti-bribery & Corruption).
The Financial Crime Manager (Quality, Risk and Change) will be responsible for ensuring operational documentation is in place, up to date, relevant and reflective of the function, its responsibilities, activities and controls. In addition, this team will develop, manage and maintain a quality framework, including carrying out quality assurance activities.
The Quality, Risk and Change team will drive continuous improvement for the Financial Crime Operations function ensuring continual focus on efficiency and effectiveness.
Specific duties:
* Creating and maintaining process documentation for Financial Crime Operations, highlighting operational risks and controls.
* The creation, management and maintenance of a Training, Quality and Competency Framework for onboarding training requirements, achieving & maintaining competency and quality assurance.
* Delivering a high-quality client experience, ensuring processes and touchpoints are efficient and seamless.
* Developing, monitoring, and maintaining key performance indicators to drive performance and identify areas for improvement.
* Providing advisory support to internal and external stakeholders on compliance queries.
* Drive a culture of continuous improvement, proactively developing team’s policies and procedures to evolve in line with the business’ strategic growth.
* Using data to identify opportunities for improvements, particularly in control outcomes, service quality and efficiency.
* Feeding into relevant internal governance forums and reporting.
About you:
* You have experience in operating in a highly regulated environment.
* Recognise the importance of good governance and have experience of delivering strong quality of output in an operational function.
* Demonstrable leadership experience, with a focus on delivering through others.
* Attention to detail with evidence of strong planning and delivery capabilities.
* Good communication and influencing skills.
* You’re excited about developing strategies to further protect the business.
* You’re structured and organised, able to handle competing pressures of immediate tasks alongside longer term projects.
* You enjoy sharing your knowledge and ideas about how we can improve.
* You have a strong focus on automation and efficiency.
* You are analytical and can assess risks and define appropriate controls.
* You have an inquisitive mind and proactive approach to problem solving.
Skills and experience we are interested in:
* Experience of working in financial services with good working knowledge of financial crime.
* Previous experience managing operational support teams in quality, change and risk management.
* Experience of working with Product and Technology teams to drive systems improvements.
* Experience reporting and presenting to Senior Management.
* You should have a strong understanding of the regulatory landscape Modulr operates in.
* Relevant qualifications and professional certifications.
What can Modulr offer you
You will be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam, and India. We want you to push yourself and for us to support you in your future as we scale up and grow.
* Share Options Incentive Scheme.
* Company Bonus.
* Flexible benefits - £1000 to spend on a variety of benefits.
* 33 days holiday (including bank holidays) & your birthday off.
* Learning Opportunities – on joining Modulr you will embark on our onboarding programme.
* Great workspace - Modulr thrives on innovation which is best done through in-person collaboration.
ModInclusion
At Modulr, we are working hard to build a more positive diverse and inclusive culture.
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