Who You Are You are a dedicated and proactive individual with a strong commitment to supporting tenants in achieving financial, health, and independence outcomes. You possess excellent interpersonal skills and can effectively liaise with a variety of individuals including tenants, health professionals, social services, and voluntary organizations. Your knowledge of support services for the elderly, and your ability to advocate for clients and maintain confidentiality are critical. You have strong organizational skills and are adept at managing records, coordinating with external agencies, and ensuring safety and security in housing schemes. You are self-motivated, able to work both independently and collaboratively, and are capable of promoting and marketing housing services with a focus on enhancing participation and accountability. What the Job Involves The role of a Sheltered Scheme Co-ordinator involves managing a caseload of clients within a sheltered housing scheme, promoting independent living and tenant safety, and coordinating support services as necessary. Daily responsibilities include making contact with tenants, responding to emergencies, and maintaining an up-to-date knowledge of available services. The role includes the management and organization of scheme facilities, ensuring compliance with health and safety standards, and acting as the premise manager for the buildings and services. You will also be responsible for periodic checks, maintenance of health and safety records, stock control, and emergency response duties. Additionally, you will promote and market housing services, foster community engagement, facilitate social events, and manage scheme finances. Comprehensive support and risk assessments for customers and regular monitoring of tenant well-being are key components of the role, along with ensuring compliance with council policies, health and safety guidelines, and environmental standards.