Sales support and admin assistant is a key role in the company as your main duty will be answering the busy phone; as the first voice the customers hear, it is essential that you are experienced in telephone customer service. Ideally you will possess a natural ability to get to know regular clients, and to help build good relationships with new clients, and can continue to build upon our client's excellent reputation by being friendly, professional, and personable on the phone, whether directing calls or answering enquiries yourself. Excellent organisational skills and attention to detail are also required for this role, as you will be providing support to the busy Sales Team by handling general enquiries both via the phone and email. This will involve processing quotes and orders accurately, and being able to answer questions about our products, meaning a background or interest in lighting would be beneficial but not essential as you would receive training on our products