*Knowledge of Pyhton, SQL and Power BI for Data Driven Solutions
*and testing best practices to create robust, maintainable software, and thrives on collaboration to solve complex research problems
*Leverage Power BI dashboards to track customer behavior metrics, identifying trends that informed service improvements
* Knowledge of Data Analysis, Visualization, data manipulations, data modelling
*Software testing & Quality assurance using Selenium (Java-based automation), Manual Testing, Regression Testing, Agile/Waterfall methodologies.
*Employ Agile/Waterfall methodologies and collaborated with cross functional teams (developers, QAs, business analysts) to meet project milestones.
*Document the changes and debugging steps, streamlining future troubleshooting and onboarding of new team members
*Develop SQL queries to optimize data retrieval and reporting, reducing query run times and improving data availability
*Provide on-floor support by resolving real-time issues, delivering immediate assistance, and adapting swiftly to policy changes.
*Train and mentor team members using insights from QA and training teams, fostering continuous development and effective performance.
*Prepare performance reports and share constructive feedback to uphold quality targets and enhance overall process standards
*Knwoledge of Machine Learning, Deep Learning, Cloud Computing, Big Data