Traffic Operator – Are you passionate about logistics and ready to deliver exceptional customer service? If so, our client is looking for a dynamic Traffic Operator to join their Support team in London Gateway, Stanford–le–Hope, Essex on a full-time basis.
Your role:
As a Traffic Operator, you will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. The main purpose of your role will be to provide an efficient and cost-effective collection and delivery service using sub-contract haulage and optimal ferry routes.
Key responsibilities:
* Day to day planning to ensure customer delivery times are met whilst ensuring maximum productivity
* Communicating with sub-contractors to ensure the drivers are fully aware of their individual timetable
* Matching collections and deliveries to the satisfaction of the customer’s needs whilst bearing in mind the need to operate in a cost-effective manner
* Informing the Commercial team of any likely service failures
* Make ferry bookings
* Constant monitoring of the day’s planning and adjusting where necessary
* Dealing with relevant administration work, such as updating computer systems, driver queries and updating load registers
* Always ensuring legal compliance, including ensuring drivers are complying with basic safety guidance regarding load security.
About you:
You will need to have good geographical knowledge of the UK, Ireland, and Europe, including tolls and tunnel restrictions. Knowledge of UK/EU customs requirements. Sound IT skills, including MS Office and MS Teams. Have good time management, organisational, and communication skills. Able to manage multiple tasks under pressure and to prioritise and make decisions quickly. Flexibility to work alternating shift patterns, which includes weekend working, holiday, and absence cover. There is a requirement to cover out of hours phone calls.
Who is the client?
Our client works with some of the largest companies in the world to ensure that their goods get to where they need to on time and efficiently. They have locations across Europe and the Northern Mediterranean, and their routes cover road, rail, and sea.
They operate from over 20 locations in 13 countries and work with some of the best-known global household names.
They are part of one of the largest global logistics companies in the world; at any one time, 10% of all shipping containers in the world are being shipped by the company. They are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
They offer:
Competitive package in line with the seniority of the position. Salary will be dependent on the experience of the successful candidate.
Other benefits include Company pension, Ferry travel concessions, Employee Assistance Scheme, and an employee wellbeing programme, along with opportunities for personal and professional training and development. They also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
Do you have what they are looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let them know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
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