Sales Support Administrator : Bathrooms and Kitchens
Job Type: Part Time, Permanent
Location: Norwich
Working Hours: 20 : 25 hours per week (flexible, though ideally Tuesday : Friday, see below)
Salary: A GBP 12,500 : A GBP 18,250, based on experience
Benefits
* Be part of a well:established, family:run company with a strong reputation in the industry.
* Work in a friendly and supportive environment where your role is valued.
* Enjoy a varied role with real responsibility in keeping our operations running smoothly.
* Flexible hours to suit a healthy work:life balance.
* Competitive salary based on experience.
Atlantic Bathrooms and Kitchens is one of Norwichs longest:established, independent, family:run bathroom and kitchen studios. We take pride in our award:winning reputation for quality, service, and customer satisfaction. Our showroom showcases some of the finest kitchen and bathroom products available, and our comprehensive service includes design, supply, and full project:managed installations.
Due to continued growth, we are seeking a highly organised and detail:oriented Administrator to support our sales and accounts processes. This is a part:time role that would suit someone with strong administrative experience, particularly in accounts support, supplier liaison, and order management. While the role involves sales support, this is strictly in an administrative capacity rather than an active sales role.
The Role : Sales Support Administrator : Bathrooms and Kitchen:
As a Part:Time Administrator and Accounts Support, you will play a key role in keeping our operations running smoothly. Your responsibilities will include:
* Order and Delivery Processing : Checking supplier order confirmations against purchase orders, verifying and processing delivery notes, and logging discrepancies.
* Accounts and Invoicing Support : Assisting with invoice reconciliation, supplier credits, and data input into Xero (experience in Xero is desirable but not essential, as training can be provided).
* Supplier and Customer Liaison : Communicating with suppliers regarding stock, order statuses, and credit claims, as well as supporting the sales team with administrative tasks.
* Document Management : Filing and organising paperwork related to customer orders, supplier invoices, and deliveries.
* Email and Telephone Handling : Managing emails in the sales and accounts inboxes, directing queries to the relevant team members, and handling incoming phone calls professionally.
Working Hours and Flexibility:
* Typically 4 to 5 hours a day between 8.30 and 5, ideally start 8.30 : 9.30 through to 2.30 : 3.30 finish, Tuesday to Friday, (with a 30:minute lunch break), but open to discussion.
* We understand that flexibility is important, and this role may particularly appeal to individuals returning to work who require a schedule that fits around other commitments, and we are happy to adjust the days/times to suit the right candidate provided they correspond with the core requirements on the role.
Person Specification : Sales Support Administrator : Bathrooms and Kitchens:
Were seeking someone who is highly organised, proactive, and comfortable working independently while being a key part of our small, friendly team. The ideal candidate will have:
* Strong administrative experience, ideally within a business dealing with orders, stock, or accounts support.
* Excellent attention to detail and the ability to work accurately with invoices, delivery notes, and supplier accounts.
* Confidence in liaising with suppliers and customers and telephone.
* Competency in Microsoft Office (Word, Excel, Outlook) : familiarity with Xero would be an advantage but is not essential.
* A problem:solving mindset : able to spot and resolve discrepancies in orders and accounts.
* A friendly and professional approach, in keeping with our customer:focused ethos.
How
If youre interested in this role and believe youd be a great