Job summary
We are looking for an efficient and motivated secretary to provide support for the microbiology department and five Microbiology Consultants.
The post is based in the Microbiology department working as part of a team of two medical secretaries. Within a busy clinical team, your main duties will include answering telephone enquiries, arranging meetings, taking and typing meeting minutes, typing letters, data collection and analysis.
The department tests and reports a wide range of pathology investigations on hospital and GP patients across a large rural catchment population. You will be required to communicate with a range of staff from medical consultants to laboratory assistants, and from patients and GPs.
You should have experience of Microsoft Outlook, Excel and Word and have good typing skills, be a good communicator and be willing to learn. Knowledge of medical terminology would be an advantage.
If you are interested in the post and would like further information and/or arrange an informal visit please contact Kieron Halladay, Microbiology Manager on 01225 824437 or Lucinda Payne-Johns 1225 825717.
Main duties of the job
To undertake support functions to the Microbiology Consultant Team, laboratory Manager and department including:-
Diary Management and rota management for Consultant Microbiologists
Arrangement departmental meetings, recording, typing and distribution of minutes and agendas
Audio/copy typing of letter, general correspondence, reports, audits and policies: perform photocopying, scanning, faxing, emailing and distribution of post.
Provide telephone cover for Microbiology Department (answering calls, results, enquiries, communicating messages, communicate/liaise with laboratory staff)
Record Errors/incidents for the Microbiology Department
Data Collection, analysis, excel work, PowerPoint and pivot tables
Document management, control and error reporting on Qpulse system.
Communication of relevant results/data to hospital infection control department
Arrangement of send away samples for typing etc. at the instruction of the Management Team, Consultant Microbiologists and Infection Control Team.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Typing and IT skills
Essential
1. word processing, excel, word, typing
specific skills
Essential
2. ability to work under pressure
3. communication skills telephone, face to face
4. organisational skills
Desirable
5. medical/results knowledge
independant working and open plan office
Essential
6. work independently of others
7. work in distracting environment
knowledge and experience
Essential
8. previous secretarial experience
Desirable
9. previous NHS or laboratory experience