Job Title: Technical Manager Location: Cardiff Position: Permanent Reports To: Head of Lab Morson Talent have a fantastic opportunity for a highly skilled and motivated Technical Manager to join our clients team in Cardiff. This is a key role within our technical department, responsible for the maintenance, calibration, and technical oversight of all laboratory equipment. As a Technical Manager, you will ensure that operations adhere to ISO 17025, ISO 17020, and ISO 9001 standards. You will also lead a team of technicians, manage external audits, and help drive the growth of our UKAS accreditation. Key Responsibilities: • Oversee calibration and maintenance of all technical equipment, ensuring compliance with UKAS and relevant ISO standards • Lead external audits (ISO 17025, ISO 17020, ISO 9001) with the support of the Quality Manager and other senior staff • Develop and validate calibration methods, measurement uncertainty budgets, and other technical documentation • Authorize staff technical competence and manage ongoing training to ensure continual professional development • Liaise with customers and suppliers to maintain high service quality and resolve any technical issues • Ensure a safe working environment by overseeing risk assessments, labeling, and safety procedures • Drive the development of new technical capabilities, contributing to quarterly reports and long-term strategic planning • Manage technical data, ensuring proper documentation, traceability, and adherence to confidentiality standards Key Requirements: • Minimum of 5 years in a calibration or test environment, with extensive knowledge of ISO 17025, ISO 17020, and ISO 9001 • Recognized qualification in a relevant technical discipline • Competent in managing calibration methods, uncertainty budgets, and staff competency • Proven ability to lead and motivate a team, ensuring high standards of performance and compliance • Health & Safety Knowledge: Strong understanding of health, safety, and environmental standards in a technical lab environment Desirable Qualifications: • IOSH Managing Safely certification • UKAS Laboratory Management training • Experience in managing internal and external audits Benefits: • Competitive salary and benefits package • Opportunity to work in a forward-thinking company that values continuous improvement • Support for career development and growth in a leadership role • A collaborative and inclusive work environment If you have the experience and skills to excel in this role, we would love to hear from you