Job summary CSW, Band 2T&O Outpatients Department 30.00 Hours Per Week An exciting opportunity has arisen for a motivated and enthusiasticexperiencedCSWto join the Trauma & OrthopaedicsOutpatientsteam, working between bothRussellsHall Hospital and CorbettOutpatients Centre. The service runs Monday- Friday(08:30-18:00)withadditional weekend and evening clinics running occasionally. This is a great opportunity to gainknowledge orbuild on your current knowledge and experience. You will beworking in both elective orthopaedic,trauma orthopaedicas well asvirtual clinics. If you are ready for achallengeand can demonstrate excellent skillsthen this is the position for you. If you require further information regarding this vacancy please contact Lead Nurse Katrina Kerr, T&O OPD, Ext 3169 or 4636 or via email katrina.kerrnhs.net Main duties of the job The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard andindividualisedpatient care under the direction of a registered nurse. The post holderwillbe required tocommunicate effectively with other members of the health care team, patients and relatives andmust be able torecogniseand report to the appropriate personanychanges in the patient's condition which may require the intervention of others. The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and developmentprogrammefor clinical support workers to undertake a structured pathway of development to include basic skills and in house developmentprogramme. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by ourflexible working optionsand by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information -inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page:Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Date posted 23 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 253-0125-6903055 Job locations Russell's Hall Hospital Pensnett Road Dudley DY1 2HQ Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Qualifications & Education Essential English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2 Desirable NVQ Level 2 in Health Care Knowledge & Training Essential Demonstrate knowledge of duties required as a Clinical Support Worker Experience Essential Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting Communication & Relationship Skills Essential Clear communication skills, oral and written Qualifications & Education Desirable Care Certificate Knowledge & Training Essential Commitment to undertake In-House training Willingness to undertake NVQ Level 2 in Healthcare, as appropriate Willingness to undertake care certificate Experience Essential Experience of customer care/dealing with the public Reception/telephone skills Computer literate Communication & Relationship Skills Essential Ability to work as part of a team Demonstrates a caring attitude to patient care Demonstrates respect for patient dignity Honest and trustworthy Able to cope with distressing or emotional circumstances Analytical & Judgement Skills Essential Able to follow instruction Demonstrates a responsible attitude to their work Planning & Organisational Skills Essential Good organisational skills Demonstrates attention to detail Ability to work flexibly Equality, Diversity, Inclusion and Trust Values Essential Able toprovidesafe,caring,and effectiveservices Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued Person Specification Qualifications & Education Essential English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2 Desirable NVQ Level 2 in Health Care Knowledge & Training Essential Demonstrate knowledge of duties required as a Clinical Support Worker Experience Essential Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting Communication & Relationship Skills Essential Clear communication skills, oral and written Qualifications & Education Desirable Care Certificate Knowledge & Training Essential Commitment to undertake In-House training Willingness to undertake NVQ Level 2 in Healthcare, as appropriate Willingness to undertake care certificate Experience Essential Experience of customer care/dealing with the public Reception/telephone skills Computer literate Communication & Relationship Skills Essential Ability to work as part of a team Demonstrates a caring attitude to patient care Demonstrates respect for patient dignity Honest and trustworthy Able to cope with distressing or emotional circumstances Analytical & Judgement Skills Essential Able to follow instruction Demonstrates a responsible attitude to their work Planning & Organisational Skills Essential Good organisational skills Demonstrates attention to detail Ability to work flexibly Equality, Diversity, Inclusion and Trust Values Essential Able toprovidesafe,caring,and effectiveservices Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Dudley Group NHS Foundation Trust Address Russell's Hall Hospital Pensnett Road Dudley DY1 2HQ Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)