The Forecourt Manager is responsible for managing the overall operations of the forecourt, ensuring high standards of customer service, safety, and efficiency. This role involves supervising staff, maintaining inventory, and ensuring compliance with health and safety regulations. Key Responsibilities: Customer Service: Ensure all customers receive prompt and courteous service. Address customer inquiries and resolve complaints effectively. Staff Management: Recruit, train, and supervise forecourt staff. Schedule shifts and manage staff performance. Inventory Management: Monitor fuel levels and order supplies as needed. Manage stock levels of convenience store items. Health and Safety: Ensure compliance with all health and safety regulations. Conduct regular safety inspections and maintain a clean and safe environment. Financial Management: Oversee cash handling procedures, manage budgets, and prepare financial reports. Operational Efficiency: Implement and maintain efficient operational procedures. Ensure all equipment is functioning properly and arrange for repairs as needed. Marketing and Promotions: Coordinate promotional activities and marketing campaigns to drive sales and customer engagement. Qualifications: Proven experience in a managerial role, preferably in a retail or service environment. Strong leadership and team management skills. Excellent customer service and communication skills. Ability to manage inventory and financial records. Knowledge of health and safety regulations. Proficiency in using point-of-sale systems and other relevant software. Benefits: Competitive salary and performance-based bonuses. Health and wellness benefits. Opportunities for career advancement. Employee discounts.