Are you ready to take control? At Securitas, we're looking for a proactive, driven Shift Security Manager to join our team. If you thrive in fast-paced, challenging environments, excel at leading teams, and have a passion for keeping operations running smoothly, we want to hear from you regardless what Industry you have worked in! This role is about more than just managing shifts-it's about being a key leader who drives results, motivates teams, and ensures every shift hits its targets. Your strong leadership will make the difference between good and great., The Shift Manager will be responsible for managing all security personnel and the day-to-day operational issues impacting on the contract throughout their shift, providing a central point of contact for service delivery development, performance, measurement and centralised reporting which fully demonstrates the Securitas values of Integrity, Vigilance and Helpfulness. This position is key to the operational success of the Team and is required to strengthen the relationship between the client and Securitas by offering one point of operational Supervision on a 24/7 basis. Responsibilities
* All personnel under their supervision have undertaken the appropriate site training and are in possession of a valid SIA license or LDN to meet industry requirements.
* Accurate rostering and forward planning of all direct reporting officers ensuring sufficient cover for holidays, sickness and absences.
* All Security Officers are spoken to at least once a month, proactively monitoring performance, maintaining positive employee relations and ensuring coaching, counselling and any investigations are implemented in line with company policy and procedures as necessary.
* Monitoring and managing the appearance and behaviours of all Security personnel, taking remedial action as appropriate and in line with company policy and procedures.
* Actively encourage staff recognition and staff nominations for awards.
* All incidents are reported in compliance with customer and company policy and procedures.
* Assist the Security Management Team in developing and sharing of "best practice" and use of systems and tools to improve service effectiveness.
* Planning, development and implementing staff training, including both routine duties and emergency procedures.
* Monitor faults with security related equipment, ensuring they are reported correctly.
* Being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring an effective monitoring and reporting function is maintained.
* Participate in any arranged company training to improve standards of performance.
* To be the first point of contact on their shift for security function related queries resolving more complex queries utilising experience and knowledge referring any complaints with regards to security practices, to the Security Management Team.
* Assist the Service Delivery Manager with any reasonable or practical request.
* Be fully conversant with all WNSL fire, emergency and evacuation procedures.
* To have a full working knowledge and the ability to monitor all current WNSL security technologies, systems and procedures, supervising the operation of, and instructing on complex equipment in a safe and efficient manner, including but not limited to fire alarms, CCTV cameras, perimeter alarm systems and access and egress systems.
* Ensure there are sufficient officers to cover designated duties. Brief and debrief to ensure officers are fully conversant with their role, current issues and current SOPs', maintaining good order and discipline throughout.
* Monitor and investigate all reported incidents and accidents ensuring they are correctly recorded and dealt with.
Have a 5 year checkable work history
* Born British Citizen or held British passport for min 5 years
* No Criminal convictions
* Experience in managing a team in challenging environments
* Experience in Incident management
* Strong management & Leadership experience
If you're ready to take the reins, drive results, and lead a team to success, we want to meet you. Apply now!