About the Company: Co-op is a company that values fairness and has been focused on making things better for its members and communities for over 175 years. Our goal is to create an inclusive workplace where our colleagues can reach their full potential.
Salary and Benefits: As a Customer Team Leader, you will receive a competitive hourly rate of £13.65 and access to amazing benefits including 36 days holiday, a pension with up to 10% employer contribution, virtual healthcare services for you and your family, and a 30% discount on all Co-op products in-store.
Job Description: In this role, you will be responsible for leading the store team by coaching and supervising our Customer Team Members, deputising for the Store Manager when needed, and delivering great customer service. You will also be responsible for ensuring the store remains safe, legal, and fully operational, managing diligence checks and stock accuracy, and supporting the Store Manager with HR processes.
Required Skills and Qualifications: To succeed in this role, you will need to have strong people skills, the ability to strike a balance between leading and supporting your team, and great organisational and problem-solving skills. You should also be able to build positive relationships with customers and colleagues and have a genuine care for the needs of customers and members.
Benefits: As a Customer Team Leader at Co-op, you will receive dedicated support for your personal development and career progression, a cycle-to-work scheme, wagestream – a money management app giving you access to a percentage of your pay as you earn it, and more.