Our busy client based on the outskirts of Ware is recruiting for two new positions!
The first position is a Part-Time Sales Order Processor/Account Manager (initially a maternity cover for 12 months). You will be required to work approx. 5 - 6 hours per day (Monday - Friday), term time only, and our client offers the option of hybrid working once fully trained. The rate of pay is £11.44 per hour, plus a generous company bonus scheme.
Applicants must be able to drive and have their own transport due to the location of our client.
Duties include:
1. Taking telephone sales orders, processing orders onto the company's operating system.
2. Handling customer queries and progressing overdue deliveries.
3. Adding new customers to the database and database maintenance.
4. Taking responsibility for an assigned set of customers to build rapport and increase spend.
5. Quoting and following up assigned customer requirements as and when required.
6. Contacting assigned customers at least once every 3 months.
7. Raising of pick notes.
8. Customer service duties.
9. Updating customer details on the CRM system.
Skills/Experience:
1. Committed to company growth.
2. Reporting skills - need to be able and willing to report back to management.
3. Ability to prioritise workload to maximise effective use of time.
4. Team Player - good communication skills.
5. Ability to work under pressure.
6. A passionate sales outlook and attitude.
7. Previous experience of CRM systems and Excel databases.
The second position is a Part-Time Sales Support Administrator. Applicants must have proven sales support experience. You will be required to work approx. 5 - 6 hours per day (Monday - Friday) with the option of hybrid working after. Our client would also consider the option of reduced working weeks within the summer months. The rate of pay is £13.00 per hour, plus a generous company bonus scheme.
Duties include:
1. Provide a sales support service for Field Sales Managers.
2. Prepare and send quotations.
3. Type and send correspondence and e-mails.
4. Diary management.
5. Taking telephone sales orders, processing orders onto the company's operating system.
6. Quoting and following up assigned customer requirements as and when required.
7. Updating customer details on CRM systems.
8. Building rapport with customers.
Skills/Experience:
1. Sales support or administrative support experience required.
2. Must be highly organised.
3. Ability to prioritise workload to maximise effective use of time.
4. Team Player - good communication skills.
5. Willing to go the extra mile with a positive, 'can-do' attitude.
6. Previous experience of CRM systems, Computer systems and Excel databases.
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