Join to apply for the ICT Support Technician Apprenticeship role at Radius Housing.
Do you wish to kick start a new career by embarking on an exciting Apprenticeship journey with Radius? If so, our Radius Academy Apprentice programme could be for you! At Radius, our ethos is that Everyone has a place, and we are committed to developing a committed and talented workforce which will enable us to build homes and communities and deliver the best possible services for our customers.
Our successes are the result of our passionate and professional teams, who embrace our vision and values, and our Apprenticeship programme represents a fantastic opportunity for talented and ambitious people to learn as you earn whilst gaining invaluable experience in a supportive and inclusive environment, where our employees are encouraged to flourish and be the best they can be.
Radius have partnered with Belfast Metropolitan College, and we would like to invite applications for the following Apprenticeship role within our ICT team:
Apprentice ICT Support Technician
As an Apprentice within our ICT team, we will provide you with a network of support, including expert supervision, and offer significant scope for professional and personal growth and development. Our Apprentices are truly part of the fabric of our team, and we will support you every step of the way on your Apprenticeship journey, so don't delay, apply today!
The post holder will support the First Line ICT Team in achieving targets and service level agreements (SLAs) and the provision of a comprehensive IT support service as part of the existing Helpdesk facility, ensuring incidents are effectively logged, responded to within SLA and resolved in a customer-focused manner.
Details
Hours: 37 hours per week (this will be inclusive of 4 days at work and one at college)
Location: Holywood / Belfast
Reference: FHA04115
Salary: Enhanced apprenticeship rate
Fixed term until: June 2027
Criteria
To be shortlisted, candidates need to provide evidence of the following as a minimum:
1. Good general level of education to include a minimum of 5 GCSEs, or equivalent level qualifications, at Grade C or above, including English and Maths (Level 2 Essential Skills in Communication and Numeracy also accepted).
2. Committed to enrolling on and completing a Level 3 Apprenticeship in Networking & Infrastructure at Belfast Metropolitan College.
3. Good level of IT literacy with knowledge of Microsoft Office 365.
4. A current full driving licence and access to a suitable form of transport (where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage).
In return, we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs, free employee health checks, and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.
Closing date for applications is 30 April 2025 unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Radius is an Equal Opportunities Employer.
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