This is a senior role within the Crimson Hotels Commercial team. As the Cluster Revenue Manager you will be the key driver of maximising bedroom and Meetings & Events revenue for a Region of hotels through utilization and analysis of effective revenue & rate management techniques. You will deliver budgeted rooms and M&E revenue, and outperformance at an RGI level vs primary competitor set.
Revenue Management
* Develop, implement, and execute strategic action plans to drive hotel revenue performance in conjunction with the senior management team.
* Produce a detailed day by day monthly rooms forecast.
* Oversee the detailed M&E forecast on a weekly basis.
* Produce a detailed daily budget plan.
* Consistently review hotels daily pricing in respect of direct competitors’ / pace of demand.
* Ensure hotel maintains and grows RGI % above the competitor set.
* Take ownership of all revenue streams.
* Hold daily strategy calls with your hotels.
* Run weekly commercial meetings for all hotels.
* Ensure all group / meeting quotations are delivered and responded to within 4 hours of receipt, involving stakeholders as necessary.
* Work with digital marketing to ensure content is being pushed online to reflect current trading conditions.
Rate Management
* Own the rate strategy.
* Utilise all tools and opportunities to ensure maximum yield.
* Set pricing across all market segments in conjunction with Sales & General Managers.
* Be proactive to market conditions.
* Ensure appropriate promotions and tactical rates are communicated to marketing.
People / Relationship Management
* Understanding and influencing revenue related relationships to the benefit of the business (both internal & external).
* Understanding and managing revenue related duties / processes in a timely manner.
* Effectively communicate with all key stakeholders on a daily basis.
* Develop strong relationships with brand office support functions.
System Management
* Strong knowledge of Microsoft Office (Excel).
* Understanding of IDeaS / EzRMS / Concerto or similar revenue management systems.
* Understanding of Opera / OnQ or similar PMS systems to include Sales & Catering.
* Understanding of how to interpret Rate shopping solutions.
* Ability to understand, analyse and act upon CoSTAR data.
* Aware of channel management systems.
* Understanding of distribution eco systems.
* Clear understanding of all relevant distribution channels, from GDS through to online travel agents with ability to influence channels to advantage of the property.
Keep abreast of industry news / performance / relevant new initiatives.
Crimson Hotels are an expanding hotel management company that will support your personal development with both Hilton or external courses.
Benefits
* GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family.
* Discounted rates at other non-Hilton Crimson managed properties.
* Learning and development opportunities – from in-house training courses, External Revenue Management and Commercial courses to over 1,000 training courses available via the Hilton University.
* Free freshly cooked meals on duty.
You must also have the right to work in the UK.
#J-18808-Ljbffr